Data Quadrant Awards 2024

Survey Software

SoftwareReviews names Google Forms, Zoho Survey, SurveyMonkey Enterprise, Microsoft Forms, and SurveySparrow as Survey Software Data Quadrant Award Winners.

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Survey Software

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

534Reviews

Google

Google Forms

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

9.0

Composite
Score

+93

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

61Reviews

Zoho

Zoho Survey

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

8.9

Composite
Score

+97

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

154Reviews

Momentive

SurveyMonkey Enterprise

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

8.8

Composite
Score

+85

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

96Reviews

Microsoft Corporation

Microsoft Forms

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

8.7

Composite
Score

+89

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

35Reviews

SurveySparrow Inc

SurveySparrow

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.

8.4

Composite
Score

+97

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Sogolytics

Breadth of Features

Zoho Survey

Business Value Created

SurveySparrow

Ease of Customization

Sogolytics

Ease of Data Integration

Zoho Survey

Ease of IT Administration

Sogolytics

Ease of Implementation

Sogolytics

Product Strategy and Rate of Improvement

SurveySparrow

Quality of Features

Sogolytics

Usability and Intuitiveness

SurveySparrow

Vendor Support

Sogolytics

Vendor Capability Awards

Availability and Quality of Training

Sogolytics

Breadth of Features

Zoho Survey

Business Value Created

SurveySparrow

Ease of Customization

Sogolytics

Ease of Data Integration

Zoho Survey

Ease of IT Administration

Sogolytics

Ease of Implementation

Sogolytics

Product Strategy and Rate of Improvement

SurveySparrow

Quality of Features

Sogolytics

Usability and Intuitiveness

SurveySparrow

Vendor Support

Sogolytics

Other Evaluated Vendors

32Reviews

Sogolytics

From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.

8.2

Composite
Score

+97

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

43Reviews

Typeform

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

8.0

Composite
Score

+83

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

50Reviews

Qualtrics

Qualtrics CoreXM

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

7.9

Composite
Score

+79

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

35Reviews

Alchemer LLC

Alchemer

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

7.8

Composite
Score

+80

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

27Reviews

Survios Inc

Survio

Survio provides a free and easy tool for any type of online survey. The product provides plenty of ready-made survey templates, layouts and styles and creates a new survey with professional content in just a few clicks. View collected responses in real-time, using tables, charts, PDF reports and data files for most filetypes.

7.7

Composite
Score

+93

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.