Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Mohit G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy-to-Use form builder

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Workspace integration makes it easy to use Google forms part of a workflow and manage data post-use. This would be the most differentiating characteristic as per me. Google Forms is not only free but very easy to use even for beginners who can create forms with a simple click and mastering few tricks about how the setup works. Additionally, it provides automatic responses in Google sheets for easy data analysis and is accessible on all devices to make things easier.

What is your favorite aspect of this product?

My favorite aspect is its ease of use and accessibility. Google Forms is intuitive, allowing quick setup and form creation with minimal effort. The real-time collaboration feature is also incredibly helpful for team projects, as multiple people can work on a form simultaneously.

What do you dislike most about this product?

The downside I found with google forms is that it does not offer the advanced level of customisation and survey. Google Forms is less flexible in terms of design, and data visualization than tools like Typeform or SurveyMonkey. Great for simple forms, but a bit limiting when you need something more sophisticated.

What recommendations would you give to someone considering this product?

So my recommendation here is that if you need a simple, approachable form handler that can easily integrate into Google’s ecosystem as well, then sign up with Google forms. However, for more complex survey functionality or branded, engaging forms look elsewhere. Google Forms is the go-to for simple surveys, data collection and teams already working with Google Workspace.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Krishna K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Free to use Collaborative Customisation

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Ease of use Access through phone Free to use Customisable

What is your favorite aspect of this product?

Security and reliability

What do you dislike most about this product?

Lack some advanced customisation

What recommendations would you give to someone considering this product?

Great tool if you are looking for something free and collaborative.

Pros

  • Enables Productivity
  • Caring
  • Saves Time
  • Generous Negotitation

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use! Beautiful and easy User Interface

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms provides us fully customisable forms solution. Anyone can create own forms, add fields as many as we can. Different types of fields with the custom Labels can be created with simple clicks. There is no need to be technical, only we need a Google account. Also, we can save the responses for future use and link the responses to Google sheet, which we can use to search and explore the previously submitted records by users.

What is your favorite aspect of this product?

The Google forms is available for non technical as well as technical users. If any non-tech user wants to create forms for any requirement to capture the responses from their target audience, they can create forms with simple drag and drop and link them to the excel sheet. If technical persons wants to do some manipulation to data then they can use the macros and coding features of the google forms. So it is best for both.

What do you dislike most about this product?

No dislike about Google Forms in my opinion

What recommendations would you give to someone considering this product?

I will highly recommend Google forms to everyone looking to create survey forms, interviews, interactive forms, want response from users, want to collect some information from different people, want registrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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