What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Godfrey M.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

The greatness of salesforce CRM

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Streamlines business process by giving tine to scale the processes. Report and dashboard that allow sales managers to track key sales figure along with sales reps' performance. Sales path that allow sales manager to define the sales process and makes it easily manageable.

What is your favorite aspect of this product?

Tracking of team performance within a single dashboard. Saving time by automating manual tasks. Increased opportunities by reaching more leads , faster. Take-up drag and drop functionality via the sales cloud license salesforce allow you to change and automate our commercial activities.

What do you dislike most about this product?

Connectivity with OS365 is limited and cumbersome to configure.

What recommendations would you give to someone considering this product?

It is a great CRM that i highly recommend its use for your solution 10/10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faiz A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Salesforce pushes your sales up with great force.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Analytics and data integration

What is your favorite aspect of this product?

Personalised and Lock

What do you dislike most about this product?

Need high internet speed

What recommendations would you give to someone considering this product?

Easy data integration and interpretation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jasmine C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

It brings your customers and company together

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The platform helps you integrate all your departments which includes your sales and marketing, commerce and services, financial and administration. The tool helps in lead management by capturing leads from all channels, blocking duplicated leads, campaign management, and Rule-based Scorings of generated Leads for sorting out the best lead for sales. The tools also help in Managing Customer details and Sales.

What is your favorite aspect of this product?

Departmental integration is an excellent way to keep all teams updated regarding all sales updates. Leads management also helps to stay connected to the most profitable customers. The app is scalable and can be used by any business sector including SMEs. The support team is adaptive as they know which customer or industry they are dealing with and provide them with the required support.

What do you dislike most about this product?

Time consumption costs a lot which ultimately affects the team and platform productivity. Servers are also slow or very busy which further reduces productivity. Coding is needed on various ends which makes the tool non-user-friendly. The platform should focus on their goals as the tool is expanding, they are causing a gap in developing the CRM section which is causing lagging and integrations problems. Coding is not recommended in fast business as there is no time for users to code information, everything should be available with a click.

What recommendations would you give to someone considering this product?

Enable Machine Learning sales forecasting. It helps you create, track and analyze Quotes and orders with real-time sale insight. Also helps you customize and automate sales processes.

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Transparent

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