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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
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Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Godfrey M.
- Role: Finance
- Industry: Energy
- Involvement: End User of Application
Submitted Apr 2022
The greatness of salesforce CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Streamlines business process by giving tine to scale the processes. Report and dashboard that allow sales managers to track key sales figure along with sales reps' performance. Sales path that allow sales manager to define the sales process and makes it easily manageable.
What is your favorite aspect of this product?
Tracking of team performance within a single dashboard. Saving time by automating manual tasks. Increased opportunities by reaching more leads , faster. Take-up drag and drop functionality via the sales cloud license salesforce allow you to change and automate our commercial activities.
What do you dislike most about this product?
Connectivity with OS365 is limited and cumbersome to configure.
What recommendations would you give to someone considering this product?
It is a great CRM that i highly recommend its use for your solution 10/10
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Faiz A.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
Salesforce pushes your sales up with great force.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Analytics and data integration
What is your favorite aspect of this product?
Personalised and Lock
What do you dislike most about this product?
Need high internet speed
What recommendations would you give to someone considering this product?
Easy data integration and interpretation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Jasmine C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
It brings your customers and company together
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The platform helps you integrate all your departments which includes your sales and marketing, commerce and services, financial and administration. The tool helps in lead management by capturing leads from all channels, blocking duplicated leads, campaign management, and Rule-based Scorings of generated Leads for sorting out the best lead for sales. The tools also help in Managing Customer details and Sales.
What is your favorite aspect of this product?
Departmental integration is an excellent way to keep all teams updated regarding all sales updates. Leads management also helps to stay connected to the most profitable customers. The app is scalable and can be used by any business sector including SMEs. The support team is adaptive as they know which customer or industry they are dealing with and provide them with the required support.
What do you dislike most about this product?
Time consumption costs a lot which ultimately affects the team and platform productivity. Servers are also slow or very busy which further reduces productivity. Coding is needed on various ends which makes the tool non-user-friendly. The platform should focus on their goals as the tool is expanding, they are causing a gap in developing the CRM section which is causing lagging and integrations problems. Coding is not recommended in fast business as there is no time for users to code information, everything should be available with a click.
What recommendations would you give to someone considering this product?
Enable Machine Learning sales forecasting. It helps you create, track and analyze Quotes and orders with real-time sale insight. Also helps you customize and automate sales processes.
Pros
- Efficient Service
- Effective Service
- Acts with Integrity
- Transparent
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