What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

Filter By

Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Jeff C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

The best CRM in the market for sales.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Steps for ease of use of the platform and implementation efficiency by how the user profile is displayed. Use Salesforce CRM to solve problems related to account management, contact management, opportunities, and reports. You can use this CRM to get personalized reports.

What is your favorite aspect of this product?

Salesforce CRM provides a great overall experience. The customer experience implementation service has really benefited me and my team. This application has been very helpful in this area as customer analytics and efficiency management are fundamental to the success of the service. This software is great when it comes to managing accounts and contacts. Easily manage all accounts, contacts and the ability to create reports, the customization features that come with Salesforce CRM are also very possible.

What do you dislike most about this product?

Technical assistance might take a long time at times. During the application, an error message will appear on occasion. The Salesforce CRM license fee is quite high, and it is pricey; these are the only things I dislike about this product.

What recommendations would you give to someone considering this product?

Salesforce is the greatest, and I would strongly advocate or promote it to all of my contacts. This is a terrific platform for more passionate marketing and sales experts, as well as a fantastic product in the market, according to what I've observed and compared to others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rusty P.

  • Role: C-Level
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Highly Customizable Swiss Army Knife for Business

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is highly customizable, very stable and can be a true "platform". I have used Salesforce.com since its inception, but have also used several other CRMs--there's a reason it has the reputation it does!

What is your favorite aspect of this product?

The ability to accomplish ANYTHING you want with it. If there is a business need for software, it can be deployed in Salesforce.com. It can eliminate all spreadsheets, all bottlenecks, manual processes, etc

What do you dislike most about this product?

The cost is a limiter that I wish could be addressed. Although I understand it costs to innovate, it is the main reason why people look elsewhere. Otherwise, it would be only limited by the capabilities of the person administering it.

What recommendations would you give to someone considering this product?

Find someone who knows how to use the functionality within the system to maximize it. It is one of the products that most companies barely touch the surface on!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Friendly Negotiation
  • Less Efficient Service
  • Less Effective Service

Eshita G.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use, intuitive software.

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce is the best CRM application for growing our business because of the amazing features. However, I have lost my data a few times. If saving capability is improved, it will be great.

What is your favorite aspect of this product?

It is user friendly and easy to add new functionalities to it according to the business needs.

What do you dislike most about this product?

Saving entered data is not automatic and can lead to losing work.

What recommendations would you give to someone considering this product?

This software became an indispensable part of our strategic sales meetings, provides valuable information, it is customizable, works in the cloud and not hard to implement.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Most Popular Salesforce Sales Cloud Enterprise Comparisons