Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Oyemomi M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

This is a fantastic product! The best.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

One of its unique features is Salesforce Einstein, which provides AI-powered insights like Opportunity Scoring and Next-Best-Action recommendations, helping me make data-driven decisions.

What is your favorite aspect of this product?

Salesforce Einstein

What do you dislike most about this product?

Absolutely nothing

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jigna K.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

"Sales Cloud Experience: Gathering User Insights"

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise differentiates itself with its comprehensive CRM capabilities, offering a wide range of tools for managing the entire sales process, from lead generation to closing deals. It provides advanced customization options, allowing businesses to tailor the platform to their specific needs. Additionally, its integration with the broader Salesforce ecosystem, including AI-powered insights through Salesforce Einstein, enhances decision-making and productivity. The platform's scalability and robust reporting and analytics features further set it apart, making it suitable for businesses of all sizes.

What is your favorite aspect of this product?

Salesforce Sales Cloud Enterprise for its robust customization capabilities. This allows businesses to tailor workflows, dashboards, and reports to align perfectly with their unique sales processes, enhancing efficiency and effectiveness in managing customer relationships and sales activities.

What do you dislike most about this product?

I do not have dislike for this product. I am using this daily and works fine so nothing like dislike

What recommendations would you give to someone considering this product?

I recommend thoroughly assessing your business needs to leverage its customization capabilities effectively. Take advantage of the extensive training and support resources available to ensure a smooth implementation. Additionally, explore its integration options with other tools to enhance productivity and streamline your sales processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahender R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, and add new enhancements easily

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise stands out with: Customization: Tailor workflows and interfaces with minimal coding. Comprehensive Features: Manage leads, opportunities, forecasting, and more in one platform. Scalability: Supports businesses of all sizes and complexities.

What is your favorite aspect of this product?

one standout aspect of Salesforce Sales Cloud Enterprise is its customization and scalability. Businesses can tailor the platform to fit their unique needs while still having the flexibility to grow and adapt as they scale. This balance of personalization and future-proofing makes it incredibly powerful and versatile for organizations of all sizes.

What do you dislike most about this product?

I can't saying as such. N/A

What recommendations would you give to someone considering this product?

I can't saying as such. N/A

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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