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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Analytics
Pipeline Management
CRM Integration
Internal Sales Collaboration
Workflow Automation
Omnichannel Campaign Management
E-Mail Integration
Dialer Integration
Next-Best-Action Recommendations
Call Management
E-Mail Campaign Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Oyemomi M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
This is a fantastic product! The best.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
One of its unique features is Salesforce Einstein, which provides AI-powered insights like Opportunity Scoring and Next-Best-Action recommendations, helping me make data-driven decisions.
What is your favorite aspect of this product?
Salesforce Einstein
What do you dislike most about this product?
Absolutely nothing
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Jigna K.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
"Sales Cloud Experience: Gathering User Insights"
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise differentiates itself with its comprehensive CRM capabilities, offering a wide range of tools for managing the entire sales process, from lead generation to closing deals. It provides advanced customization options, allowing businesses to tailor the platform to their specific needs. Additionally, its integration with the broader Salesforce ecosystem, including AI-powered insights through Salesforce Einstein, enhances decision-making and productivity. The platform's scalability and robust reporting and analytics features further set it apart, making it suitable for businesses of all sizes.
What is your favorite aspect of this product?
Salesforce Sales Cloud Enterprise for its robust customization capabilities. This allows businesses to tailor workflows, dashboards, and reports to align perfectly with their unique sales processes, enhancing efficiency and effectiveness in managing customer relationships and sales activities.
What do you dislike most about this product?
I do not have dislike for this product. I am using this daily and works fine so nothing like dislike
What recommendations would you give to someone considering this product?
I recommend thoroughly assessing your business needs to leverage its customization capabilities effectively. Take advantage of the extensive training and support resources available to ensure a smooth implementation. Additionally, explore its integration options with other tools to enhance productivity and streamline your sales processes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Mahender R.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2025
Easy to use, and add new enhancements easily
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise stands out with: Customization: Tailor workflows and interfaces with minimal coding. Comprehensive Features: Manage leads, opportunities, forecasting, and more in one platform. Scalability: Supports businesses of all sizes and complexities.
What is your favorite aspect of this product?
one standout aspect of Salesforce Sales Cloud Enterprise is its customization and scalability. Businesses can tailor the platform to fit their unique needs while still having the flexibility to grow and adapt as they scale. This balance of personalization and future-proofing makes it incredibly powerful and versatile for organizations of all sizes.
What do you dislike most about this product?
I can't saying as such. N/A
What recommendations would you give to someone considering this product?
I can't saying as such. N/A
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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