Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Mohammed M.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Salesforce Sales Cloud Enterprise Fantastic produc

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

very reliable and has all the feature to make sales and CRM Very effective and more convince

What is your favorite aspect of this product?

CRM, and management of Customer account ,sales account , reliability ,easy to use and effective CRM

What do you dislike most about this product?

adding teams and zooms and SW to call customer

What recommendations would you give to someone considering this product?

continuous improvement ,more collocation tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Convenient to use for CRM and analytics.

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce sales cloud provides mainly security, stability and integrity to clients or customers and easy implementation and integration to developers. It provide more features than any other tools available in market. It provides end to end functionality so you will never need another tool. Again it's best in UI Parts also it also have its own frameworks to work with. Configuration and customisation are the key factors of using Salesforce sales cloud. These where the thing that other similar softwares doesn't provide

What is your favorite aspect of this product?

My favourite aspect of this product is it's UI it's simple to use and adapt. Even the development IDE is also available in itself only we don't have to download and set it up. We can use IDE in single click in browser itself. Automation tool is another thing that I liked the most.

What do you dislike most about this product?

There is no such dislike for Salesforce sales cloud but if searching criteria get more developed if would be great for now we will face limitations.

What recommendations would you give to someone considering this product?

It's sure shot yes for whosoever is buying Salesforce sales cloud but for small organisation pricing can be a price issue but definitely it's with the prics and totally justify the price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natalia L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is the best cloud-based software commonly used by people in bigger business

What is your favorite aspect of this product?

It has the best data encryption system and cheap to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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