Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Taruna A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product . I love this product and enjoy.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce sales cloud are provide user friendly and most less coding environment for the users with the help of this user can easily fullfill client requirements and it's easy to integrate with another system also.

What is your favorite aspect of this product?

There is several in built tools are present in Salesforce sales cloud to fill the requirements like Lightning flows, report and dashboard, validation rules this all tools are very useful tool and mostly security of clients data.

What do you dislike most about this product?

No dislike about the product

What recommendations would you give to someone considering this product?

I would highly like to recommend to use this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noel N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

great product that will helps sales efficiency

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Ease of use

What is your favorite aspect of this product?

Secure Data

What do you dislike most about this product?

a bit pricey

What recommendations would you give to someone considering this product?

Give it a try. different companies have different needs. This one may fit yours.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Jonathan W.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Leader for a reason, customize to your needs!

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Overall, Salesforce Sales Cloud Enterprise stands out for its flexibility, scalability, integration capabilities, and comprehensive feature set, making it a preferred choice for businesses looking to optimize their sales processes and drive growth. The training is some of the best and easiest to follow. Users can start up from day 1 and learn the system without much of learning curve. The support community is top notch and provides a ton of help and feedback when you need a problem solved or are looking for feedback on the best way to accomplish a task.

What is your favorite aspect of this product?

Salesforce's automation capabilities empower businesses to streamline and optimize their sales processes, saving time and enhancing productivity. With Salesforce Automation, tasks such as lead routing, email notifications, and opportunity updates can be automated, reducing manual effort and increasing efficiency. Workflow rules allow for automatic triggers based on specified criteria, automating repetitive tasks and ensuring consistent follow-up. Additionally, Process Builder offers a visual interface to design complex, multi-step automation processes without coding. Integration with AI-powered tools like Einstein Automate enables intelligent

What do you dislike most about this product?

Some of the limitations around automations and experience cloud.

What recommendations would you give to someone considering this product?

Test it out, make sure it fits for you. Salesforce lets you test a developer org, go in and poke around. Make sure you understand what you are getting into. Join your local SF user group too!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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