Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Bhave u.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2024

Salesforce is one stop solution for all our sales

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

ease in processes with diverse features that it provides to qualify leads and track sales in our orgainsations, helps manage sales team and integrate different applications to capture more features in use

What is your favorite aspect of this product?

One stop solution of all my sales related data and helps tracking my work and prospects

What recommendations would you give to someone considering this product?

I would be more than happy to suggest using salesforce, it has so many features which helps you track end to end sales journey for your product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kavya Y.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Amplified Sales Efficiency, Maximized Excellence!!

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise distinguishes itself from competitors with its array of standout features. It provides an extensive suite of CRM capabilities, including lead management, forecasting, and automation, which not only streamline sales processes but also foster improved collaboration among teams.It's highly scalable and customizable for large organizations, ensuring tailored user experiences. Advanced analytics drive data-driven decisions, while seamless integration with third-party apps and mobile accessibility boosts productivity. Overall, Sales Cloud Enterprise is a top choice for enterprise sales management.

What is your favorite aspect of this product?

One notable & highly commendable aspect of Salesforce Sales Cloud Enterprise lies in its comprehensive CRM features. Specifically, its prowess in streamlining sales processes & fostering effective team collaboration is very much appreciated. The platform's outstanding scalability & customization options further contribute to its appeal, guaranteeing adaptability to the varied & complex requirements of large organizations. Moreover, the advanced analytics capabilities embedded within the system empower users with the tools to make well-informed decisions, a particularly invaluable asset in the contemporary, data-driven landscape of business.

What do you dislike most about this product?

Firstly, its pricing structure can be prohibitive for smaller businesses or startups with limited budgets, with costs potentially escalating as additional features or user licenses are added. Secondly, the platform's extensive range of features and customization options may result in a steep learning curve for new users or administrators, necessitating proper training and ongoing support to fully utilize its capabilities. Lastly, as a cloud-based platform, Salesforce Sales Cloud Enterprise is dependent on internet connectivity, posing potential limitations for users in accessing the platform or data during internet outages.

What recommendations would you give to someone considering this product?

When rolling out Salesforce Sales Cloud Enterprise, it's vital to consider these guidelines. Begin by evaluating organizational needs, goals, and budget. Pilot testing offers firsthand insights and user input. Invest in thorough training for smooth system navigation. Create a customization plan to align with unique workflows and streamline processes. Integrate seamlessly with existing systems and third-party apps for enhanced functionality. Ensure scalability for future expansion. Understand pricing and budgeting, including additional features and licenses. Analyze ROI to assess the investment's impact on key metrics.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Faizan A.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product, pricey but worth it

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Has extensive business features covered as new product to ramp up to this level would be an uphill task

What is your favorite aspect of this product?

Simplicity in which I can navigate the features available, provided enabled by the software.

What do you dislike most about this product?

sometimes the products has internal bugs, which when encountered causes problems

What recommendations would you give to someone considering this product?

Go for it, time saver plus would automate your business to a larger extent which increases the productivity of all employees and is very efficient in closing deals.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Generous
  • Less Effective Service
  • Less Transparent

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