HubSpot Sales Hub

What differentiates HubSpot Sales Hub from other similar products?

I've used a few sales tools in the past, and one of the things that always frustrated me was the steep learning curve. HubSpot is incredibly intuitive, with drag-and-drop features, easy customization options, and a clean, simple layout. This has saved me a lot of time when onboarding new team members or just trying to get things set up quickly. The automation capabilities are also a big plus. I love the workflow automation tools, which allow me to set up personalized follow-up sequences, reminders, and even trigger actions based on contact behaviour- it’s a huge time-saver

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is definitely the automation and workflow tools. They save me so much time and make the whole sales process run more smoothly. For example, I can set up a workflow that automatically sends a personalized email to a lead once they fill out a form on our website, then another email a few days later if they don’t respond. On top of that, HubSpot allows me to assign tasks to myself or my team based on certain criteria, so we never miss an opportunity to follow up or engage with a contact at the right moment. Another reason I love the automation is that it allows me to focus on higher-level strategic work.

What do you dislike most about this product?

Email deliverability can be an issue at times, especially when using mass emails or sequences. I’ve had moments where some emails get flagged as spam, which isn’t necessarily a dealbreaker, but it can definitely affect the consistency of outreach. HubSpot does offer tools to optimize deliverability, but it’s something to keep an eye on if email marketing is a major part of the strategy.

What recommendations would you give to someone considering this product?

If email outreach is a big part of your sales strategy, it’s worth paying attention to how HubSpot handles email deliverability. Make sure your emails are optimized and not flagged as spam, especially when you start using sequences or mass emails. It’s a good idea to test your emails with smaller batches before going full scale.

What differentiates HubSpot Sales Hub from other similar products?

The UI, integration of AI and automation tools and the convenience of the usage are the major aspects that distinguish HubSpot from other platforms. HubSpot eliminates the need for numerous subscriptions by offering capabilities like lead management, pipeline monitoring, and even revenue projection. The AI functions are commendable for improving sales productivity, particularly in content development and sales forecasting.

What is your favorite aspect of this product?

My favorite feature of the sales funnel is the deal management feature, particularly the task automation and email automation sequences that allow sales teams to follow prospects easily and close deals quicker. The ease of use with the AI-powered tools for sales forecasting and reporting also makes it one of the most attractive platforms in the market.

What do you dislike most about this product?

However, this is a great platform but I find the CRM initial setup and learning curve a bit a challenging. One may find themselves struggling with the platform’s complexity as it is quite advanced.

What recommendations would you give to someone considering this product?

I would suggest making sure you are prepared for the change and that sufficient training is in place to ensure the platform is fully utilized before making any modifications. Additionally, to boost the sales team's productivity right away, make sure you take use of all the AI and automation technologies HubSpot has to offer.

What differentiates HubSpot Sales Hub from other similar products?

Unlike others that require toggling between tools for pipelines, emails, and analytics, HubSpot keeps everything in one roof—and it does so without overwhelming you

What is your favorite aspect of this product?

I’m talking drag-and-drop cards for deals, color-coded stages, and automated updates. It’s perfect for those chaotic weeks when you’ve got too many client meetings, and you need your deals to speak for themselves with minimal input.

What do you dislike most about this product?

I’ve had moments where I’d get multiple alerts for the same email being opened because of a client using a shared inbox or forwarding the email internally. It clutters up the dashboard unnecessarily.

What recommendations would you give to someone considering this product?

spend time personalizing the deal stages and notifications, because the default setup isn’t always a perfect match for every team.