


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Data Ingestion and Interoperability
Territory Analytics and Management
Collaboration
Predictive Sales Forecasting
Scenario Analysis
Pipeline Planning
Predictive Time-Series Reporting & Analytics
Intelligent Alerts and Notifications
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 9.0
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Sales Engagement Platforms
Score 9.0
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Sales Enablement
Score 8.8
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Customer Intelligence
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.2
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HubSpot Sales Hub Reviews
Karthick p.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Good CRM tools for sales user friendly CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot CRM have all in one integrations options which really helps to user to integrate with other services like Marketing campaign , CMS tools and other customer service platform
What is your favorite aspect of this product?
Ease to use with simple interface and functionality Scalable for the advance features and deep customizations for workflows Built in reporting and analytics which really helps more
What do you dislike most about this product?
Pricing structure is too high the companies like small startup can't invest huge price on buying product Few reporting limitations
What recommendations would you give to someone considering this product?
Overall this is the good product in the market compared to other competitors with enhanced capabilities for all teams in organization like (Sales, Marketing, Service and Helpdesk too) Free test CRM is also available to explore options
Pros
- Trustworthy
- Fair
- Transparent
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Vanshika S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
An all-in-one sales platform
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I've used a few sales tools in the past, and one of the things that always frustrated me was the steep learning curve. HubSpot is incredibly intuitive, with drag-and-drop features, easy customization options, and a clean, simple layout. This has saved me a lot of time when onboarding new team members or just trying to get things set up quickly. The automation capabilities are also a big plus. I love the workflow automation tools, which allow me to set up personalized follow-up sequences, reminders, and even trigger actions based on contact behaviour- it’s a huge time-saver
What is your favorite aspect of this product?
My favorite aspect of HubSpot Sales Hub is definitely the automation and workflow tools. They save me so much time and make the whole sales process run more smoothly. For example, I can set up a workflow that automatically sends a personalized email to a lead once they fill out a form on our website, then another email a few days later if they don’t respond. On top of that, HubSpot allows me to assign tasks to myself or my team based on certain criteria, so we never miss an opportunity to follow up or engage with a contact at the right moment. Another reason I love the automation is that it allows me to focus on higher-level strategic work.
What do you dislike most about this product?
Email deliverability can be an issue at times, especially when using mass emails or sequences. I’ve had moments where some emails get flagged as spam, which isn’t necessarily a dealbreaker, but it can definitely affect the consistency of outreach. HubSpot does offer tools to optimize deliverability, but it’s something to keep an eye on if email marketing is a major part of the strategy.
What recommendations would you give to someone considering this product?
If email outreach is a big part of your sales strategy, it’s worth paying attention to how HubSpot handles email deliverability. Make sure your emails are optimized and not flagged as spam, especially when you start using sequences or mass emails. It’s a good idea to test your emails with smaller batches before going full scale.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
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Chioma J.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
"A Powerful Tool for Streamlined Sales"
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The UI, integration of AI and automation tools and the convenience of the usage are the major aspects that distinguish HubSpot from other platforms. HubSpot eliminates the need for numerous subscriptions by offering capabilities like lead management, pipeline monitoring, and even revenue projection. The AI functions are commendable for improving sales productivity, particularly in content development and sales forecasting.
What is your favorite aspect of this product?
My favorite feature of the sales funnel is the deal management feature, particularly the task automation and email automation sequences that allow sales teams to follow prospects easily and close deals quicker. The ease of use with the AI-powered tools for sales forecasting and reporting also makes it one of the most attractive platforms in the market.
What do you dislike most about this product?
However, this is a great platform but I find the CRM initial setup and learning curve a bit a challenging. One may find themselves struggling with the platform’s complexity as it is quite advanced.
What recommendations would you give to someone considering this product?
I would suggest making sure you are prepared for the change and that sufficient training is in place to ensure the platform is fully utilized before making any modifications. Additionally, to boost the sales team's productivity right away, make sure you take use of all the AI and automation technologies HubSpot has to offer.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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