What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
3
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 88%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Internal Sales Collaboration
Dialer Integration
Call Management
Next-Best-Action Recommendations
Conversation Coaching
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 9.0
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Sales Analytics
Score 8.9
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Sales Enablement
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.1
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Tory R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2025
HubSpot Sales Hub Drives Pipeline
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is differentiated as it has a robust interface that allows sales to accurately and efficiently track opportunities in the pipeline and the activities against contacts.
What is your favorite aspect of this product?
The automation is extremely strong. The sequences feature allows sales to drive powerful, customized sales cadences which streamlines the sales process significantly. It automates tasks that were menial and took too much time before.
What do you dislike most about this product?
There isn't anything I particularly dislike - maybe the learning curve and the higher cost of the product overall.
What recommendations would you give to someone considering this product?
I'd tell them to take full advantage of the onboarding and customer success team at HubSpot as they helped us tremendously with feeling comfortable on the platform and helped us unlock capabilities we otherwise wouldn't have been aware of.
Pros
- Helps Innovate
- Effective Service
- Security Protects
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ashwin V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Fantastic marketing tool for automation
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Powerful automation and Ai Deep personalization and engagement
What is your favorite aspect of this product?
Sales and marketing alignment Engagement tracking
What do you dislike most about this product?
Sometimes if i open an email it shows customer opened the email. Thats a niggle
What recommendations would you give to someone considering this product?
If you want an email campaigning tool with top notch features all in a mix you can go for hubspot
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Intuitive and Reliable
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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