What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

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Since last award

94 Plan to Renew

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Since last award

84 Satisfaction of Cost Relative to Value

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Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
89%
Conflict Resolution:
90%
Strategy & Innovation:
89%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

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3% Negative
5% Neutral
92% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Transparent
  • Helps Innovate

Feature Ratings

Average 84

Lead Generation and Funnel Management

89

Sales Collateral Management

85

Collaboration

85

Multi Device Capability

84

Application Integration

84

Intelligent Search

84

Content Analytics and Scoring

84

Next-Best-Action Recommendations

82

Onboarding and Training

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Vendor Support

83

Ease of Customization

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Breanna C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Overall good product

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Clear pipeline graphs

What is your favorite aspect of this product?

Integration with things like Apollo

What do you dislike most about this product?

Sometimes CRM is messy. Lots of data everywhere

What recommendations would you give to someone considering this product?

Organize based on emoji in company notes section

Pros

  • Trustworthy
  • Fair
  • Altruistic
  • Acts with Integrity
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Intuitive and Reliable

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Saves Time

Vanshika S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

An all-in-one sales platform

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I've used a few sales tools in the past, and one of the things that always frustrated me was the steep learning curve. HubSpot is incredibly intuitive, with drag-and-drop features, easy customization options, and a clean, simple layout. This has saved me a lot of time when onboarding new team members or just trying to get things set up quickly. The automation capabilities are also a big plus. I love the workflow automation tools, which allow me to set up personalized follow-up sequences, reminders, and even trigger actions based on contact behaviour- it’s a huge time-saver

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is definitely the automation and workflow tools. They save me so much time and make the whole sales process run more smoothly. For example, I can set up a workflow that automatically sends a personalized email to a lead once they fill out a form on our website, then another email a few days later if they don’t respond. On top of that, HubSpot allows me to assign tasks to myself or my team based on certain criteria, so we never miss an opportunity to follow up or engage with a contact at the right moment. Another reason I love the automation is that it allows me to focus on higher-level strategic work.

What do you dislike most about this product?

Email deliverability can be an issue at times, especially when using mass emails or sequences. I’ve had moments where some emails get flagged as spam, which isn’t necessarily a dealbreaker, but it can definitely affect the consistency of outreach. HubSpot does offer tools to optimize deliverability, but it’s something to keep an eye on if email marketing is a major part of the strategy.

What recommendations would you give to someone considering this product?

If email outreach is a big part of your sales strategy, it’s worth paying attention to how HubSpot handles email deliverability. Make sure your emails are optimized and not flagged as spam, especially when you start using sequences or mass emails. It’s a good idea to test your emails with smaller batches before going full scale.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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