What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
91%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

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0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Reliable

Feature Ratings

Average 83

Dashboard

85

Visual Pipeline Monitoring

85

Data Ingestion and Interoperability

83

Territory Analytics and Management

83

Pipeline Planning

83

Collaboration

83

Predictive Sales Forecasting

82

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

82

Intelligent Alerts and Notifications

81

Artificial Intelligence-Based Insights

79

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Vendor Support

83

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

HubSpot Sales Hub Reviews

Katebah A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Good starting product for small team

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Sales Hub while limited in many ways compared to other tools is a great starting point for small teams. You are able to follow the process of a deal and all the necessary steps included from quote building to contract execution.

What is your favorite aspect of this product?

I appreciate the opportunity to upgrade to different types of services from marketing to services to operations. The upgrades are all on the same platform so you do not have to deal with completely new platforms to go back and forth between.

What do you dislike most about this product?

It can be limited if you already have experience with other platforms such as salesforce which is very extensive in comparison. For teams smaller than 8 I highly suggest using this product.

What recommendations would you give to someone considering this product?

I would highly recommend taking advantage of all the documentation in place to utilize all aspects of the platform and they have a great onboarding program where you have several sessions with your own consultant.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Joselle E.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use, but enterprise package is bit pricey

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Clear and concise. Delivers what is promised

What is your favorite aspect of this product?

Ease of usability

What do you dislike most about this product?

Price factor

What recommendations would you give to someone considering this product?

If you are on a budget go for it. First you can try the free package. See if it satisfies you organisation requirements and make decision accordingly

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Brian L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Best Bang for your Buck

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I think Hubspot gives your the salesforce functionality with our the cost.

What is your favorite aspect of this product?

Lead Management is what I like best.

What do you dislike most about this product?

The limit to the amount of active leads you can have in the DB

What recommendations would you give to someone considering this product?

make it unlimited leads and stop the bounce rate on marketing email.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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