What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
91%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

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0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Dashboard

86

Visual Pipeline Monitoring

85

Data Ingestion and Interoperability

84

Territory Analytics and Management

83

Collaboration

83

Predictive Sales Forecasting

83

Scenario Analysis

83

Pipeline Planning

83

Predictive Time-Series Reporting & Analytics

81

Intelligent Alerts and Notifications

81

Artificial Intelligence-Based Insights

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Vendor Support

83

Quality of Features

83

Ease of Data Integration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

HubSpot Sales Hub Reviews

Shivakumar Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Just Amazing Product

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

1. Support is very amazing

What is your favorite aspect of this product?

1. Support. 2. UI/UX. 3. Lead Management

What do you dislike most about this product?

Nothing at all. Its just amazing product

What recommendations would you give to someone considering this product?

1. Pricing of the enterprise licenses are very high

Pros

  • Trustworthy
  • Fair
  • Helps Innovate
  • Reliable

Jason T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Brought in new customers and increased sales

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

This tool allows us to have all the information centralized so that the objectives of getting more customers and increasing sales are achieved. The marketing, customer service and sales departments work as a team, smoothly and quickly.

What is your favorite aspect of this product?

Its customized reports have helped us to get the job done faster and to know in detail how the project and sales are going. It has a very complete CRM, where we can see the progress of activities in real time. All the call management is also very efficient, the call recording feature is very useful and can be heard perfectly.

What do you dislike most about this product?

It can be a bit intimidating at first because of the many features and tools the software has. The learning curve is also a bit slow and some departments find it difficult to adapt and work with HUBSPOT CRM. If it had a contract management, with the use of digital signature, to process contracts remotely it would be perfect.

What recommendations would you give to someone considering this product?

The perfect CRM to keep all the operations of the different departments of the company running smoothly, making the customer's shopping experience ideal. Customer service flows better and sales have grown with the use of this software, because all employees know what to do, without wasting time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Nathali F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Incredible

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very easy to use and customize

What is your favorite aspect of this product?

Help companies grow

What do you dislike most about this product?

Time to respond tickets

What recommendations would you give to someone considering this product?

Fast implementation and adoption

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Saves Time

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