What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Client Friendly Policies
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Collaboration
Scenario Analysis
Pipeline Planning
Data Ingestion and Interoperability
Territory Analytics and Management
Predictive Sales Forecasting
Intelligent Alerts and Notifications
Predictive Time-Series Reporting & Analytics
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Score 8.9
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Sales Engagement Platforms
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.6
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Katebah A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Good starting product for small team
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot Sales Hub while limited in many ways compared to other tools is a great starting point for small teams. You are able to follow the process of a deal and all the necessary steps included from quote building to contract execution.
What is your favorite aspect of this product?
I appreciate the opportunity to upgrade to different types of services from marketing to services to operations. The upgrades are all on the same platform so you do not have to deal with completely new platforms to go back and forth between.
What do you dislike most about this product?
It can be limited if you already have experience with other platforms such as salesforce which is very extensive in comparison. For teams smaller than 8 I highly suggest using this product.
What recommendations would you give to someone considering this product?
I would highly recommend taking advantage of all the documentation in place to utilize all aspects of the platform and they have a great onboarding program where you have several sessions with your own consultant.
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Brian L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Best Bang for your Buck
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I think Hubspot gives your the salesforce functionality with our the cost.
What is your favorite aspect of this product?
Lead Management is what I like best.
What do you dislike most about this product?
The limit to the amount of active leads you can have in the DB
What recommendations would you give to someone considering this product?
make it unlimited leads and stop the bounce rate on marketing email.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anmol K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
BIG NO for Enterprises. Misleading Sales Teams
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Just the ease of use. Customisation is poor, flexibility is horrible and service is apalling
What is your favorite aspect of this product?
Reps can start using it immediately
What do you dislike most about this product?
No customisation, god awful reporting
What recommendations would you give to someone considering this product?
only if you are a team of less than 10 sales rep with a simple saas sales process, consider this product. otherwise stay away
Cons
- Less Productive
- Less Effective Service
- Less Inspiring
Please tell us why you think this review should be flagged.
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