What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Client Friendly Policies
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Collaboration
Scenario Analysis
Pipeline Planning
Data Ingestion and Interoperability
Territory Analytics and Management
Predictive Sales Forecasting
Intelligent Alerts and Notifications
Predictive Time-Series Reporting & Analytics
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.6
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Jason T.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Brought in new customers and increased sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
This tool allows us to have all the information centralized so that the objectives of getting more customers and increasing sales are achieved. The marketing, customer service and sales departments work as a team, smoothly and quickly.
What is your favorite aspect of this product?
Its customized reports have helped us to get the job done faster and to know in detail how the project and sales are going. It has a very complete CRM, where we can see the progress of activities in real time. All the call management is also very efficient, the call recording feature is very useful and can be heard perfectly.
What do you dislike most about this product?
It can be a bit intimidating at first because of the many features and tools the software has. The learning curve is also a bit slow and some departments find it difficult to adapt and work with HUBSPOT CRM. If it had a contract management, with the use of digital signature, to process contracts remotely it would be perfect.
What recommendations would you give to someone considering this product?
The perfect CRM to keep all the operations of the different departments of the company running smoothly, making the customer's shopping experience ideal. Customer service flows better and sales have grown with the use of this software, because all employees know what to do, without wasting time.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Nathali F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Incredible
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Very easy to use and customize
What is your favorite aspect of this product?
Help companies grow
What do you dislike most about this product?
Time to respond tickets
What recommendations would you give to someone considering this product?
Fast implementation and adoption
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
daniel l.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Great interfaz ans easy to use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Intuitive, not complex, very usefull for the business users.
What is your favorite aspect of this product?
great work flows of the customer journey, great analytics and very easy to use very intuitive
What do you dislike most about this product?
Support, the y said its 24/7 but they dont have clear SLA´s
What recommendations would you give to someone considering this product?
its a great product you can start small and grow with your business growth, ypu should ask for SLA´s in the contract because the support its slow
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
- Less Respectful
- Less Efficient Service
Please tell us why you think this review should be flagged.
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