What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Trustworthy

Feature Ratings

Average 82

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

83

Scenario Analysis

83

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

81

Intelligent Alerts and Notifications

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

HubSpot Sales Hub Reviews

Mahmuda D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

HubSpot Sales facilitates any-sized sales team.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's Sales Hub is excellent for managing sales and marketing campaigns. This platform is ideal for lead generation, and it is easy to set up pipelines, track contacts, log notes, and schedule follow-ups. Its marketing automation features are well-known, but it also has CRM features to track our sales pipeline, opportunities, probabilities, and activities. Despite being a simple CRM, it's a helpful tool. Thus, it is unique from its competitors.

What is your favorite aspect of this product?

HubSpot Sales Hub has been the start of our digital transformation. It boosted our close rate, sales volume, contact database, and usable data. It has an easy-to-use interface and simplifies reports. The platform is robust and meets business requirements. Integration with marketing and other business facets is seamless. It's helping us see revenue, make accurate projections, and integrate our sales team.

What do you dislike most about this product?

The interface is unorganized, and project information can be cluttered, making it difficult to find specific information. Because we have global clients, we sometimes deal with different currencies, but the exchange rate tool isn't always accurate. The platform is slower with large amounts of data.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is easy to use, has many functional options, and helps sales teams gather data. It enabled us to be onboard and train salespeople quickly. It's easy to filter out unnecessary leads and focus on relevant ones, making it suitable for businesses. My vote is yes!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rongen R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Hubspot is powerful and scalable but costly.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is customizable with lots of tools and features.

What is your favorite aspect of this product?

Ability to create workflow automation and lead generation strategies.

What do you dislike most about this product?

Other external app integrations are not compatible. Hubspot is costly. The Mobile app needs more improvement.

What recommendations would you give to someone considering this product?

Think about long term plans and consider the cost if that's feasible for you before start building your customer data and workflow, otherwise it will be challenging to migrate.

Pros

  • Effective Service
  • Caring
  • Trustworthy
  • Efficient Service

Florian P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good CRM platform for SMEs

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

It's a great CRM for those looking to get started with structures pipeline management

What is your favorite aspect of this product?

The ease of use and setting it up. Their support is top-notch!

What do you dislike most about this product?

Reporting capabilities are lackluster

What recommendations would you give to someone considering this product?

Start with the free trial and see if it's a good fit for you

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Transparent

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