What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Trustworthy

Feature Ratings

Average 82

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

83

Scenario Analysis

83

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

81

Intelligent Alerts and Notifications

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

HubSpot Sales Hub Reviews

Antonio B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use on every device

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

easy to use and install

What is your favorite aspect of this product?

CRM is the best

What do you dislike most about this product?

No integration with Microsoft Teams

What recommendations would you give to someone considering this product?

integration with Microsoft Teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanchit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and seamless sales experiences!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot assists us in organizing things, and since everything is contained within a single tool, it is simple to explore, contact the appropriate leads, and update items as needed. I like the Revenues feature; it immediately saves it just by typing the "enter" button, even if you're not pressing the "save" button below. The filters and tabs are simple to discover and it's like there's one spot for all of them.

What is your favorite aspect of this product?

Integrating Hubspot, capturing leads, and reporting data are helpful for expanding our database, increasing revenue, and making wise business decisions. I've been using the software for a while, and I'm impressed with how it's changed. We use hosting for our blog, form replies are handled by automated marketing emails, and I frequently use Hubspot Academy. not just to learn more about the software, but also to learn how to manage sales more effectively.

What do you dislike most about this product?

I believe that after changing the stage, Hubspot would create tasks automatically. The main issue with HubSpot is the strange manner that it interfaces with Gmail. It takes a while to generate and occasionally it won't even create automatically, so I have to set tasks manually. It does automatically check Gmail, but installing an add-on is necessary in order to manage chats correctly, which is somewhat inconvenient. Additionally, if a client sends you an email, HubSpot will not receive it unless you explicitly add it. Even if you do not use the plugin, HubSpot will automatically receive all subsequent messages in the thread.

What recommendations would you give to someone considering this product?

keeping track of the Lead Owners and the number of leads they have. Separates the Sales Pipeline, the Number of Deals Created, and the Deals Closed for that Month. Every sales or service team should give pulling out each team's performance data a try because it's the greatest tool on the market and has all the necessary features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feastre L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

HubSpot sales hub: The CRM of internal management

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

As we grew as a company we had to implement new systems for multiple functions, with HubSpot We use this software mainly for its core use, which is tracking and closing sales. As well as for tracking information, we were able to manage our leads and follow up with them. The easily accessible reports and suggestion templates allowed us to send better emails to customers and it works with other marketing systems.

What is your favorite aspect of this product?

We have a lot of utility in creating and tracking goals that are set through meetings, and by automatically collecting customer data (regular and non-regular) it facilitates communication and resolution of customer issues related to marketing and sales.

What do you dislike most about this product?

Many times the interface is somewhat disorganized and therefore the information we add about projects seems stagnant, which creates difficulty in accessing our specific information, it would be very appropriate that the Contacts page could have more filtering functionality through other properties such as Deals or Activities as the LISTS function can do.

What recommendations would you give to someone considering this product?

HubSpot is well suited to help a sales organization manage customer and prospect outreach. it is also easy to manage internally. Little to no external support is needed to customize the solution because it is a solid CRM and does a great job on basic features like storing our CRM data, doing outreach.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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