What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Client Friendly Policies
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Collaboration
Scenario Analysis
Pipeline Planning
Data Ingestion and Interoperability
Territory Analytics and Management
Predictive Sales Forecasting
Intelligent Alerts and Notifications
Predictive Time-Series Reporting & Analytics
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.9
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Sales Engagement Platforms
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.6
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HubSpot Sales Hub Reviews
Chad S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Strongly Advocate for HubSpot
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
To put it simply, it is one of the best sales platforms available, invaluable in assisting the sales team in managing the sales pipeline and responding to leads at the appropriate time. Ever since we started using it, our sales have increased by at least 100%.
What is your favorite aspect of this product?
HubSpot Sales Hub is a fantastic application for managing and organizing a business's sales efforts. The CRM system is flexible and includes tools like lead management, email tracking, and call logging. HubSpot's other modules, such as Marketing and Service Hub, can be integrated into the platform for even more streamlined interdepartmental communication and information sharing. We have found the reporting and analytics features to be invaluable for keeping tabs on and assessing the effectiveness of our sales efforts. To sum up, Sales Hub is a tool I would recommend to any company that has a sales team and wants to see increased productivity
What do you dislike most about this product?
While there is much to like about the HubSpot Sales Hub, there are also some ways in which it could be enhanced. One problem is the price, which can be prohibitive for some small businesses. Those unfamiliar with customer relationship management software have also noted that the platform can be difficult to use.
What recommendations would you give to someone considering this product?
It works well for keeping on top of tasks and calls by providing a streamlined system for both. Thanks to the queue, I can easily segment my call logs and maintain a tidy system of organization. Unlike Gmail, which I prefer to use for email, it may not always be the best option for responding immediately to messages.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Will B.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Makes it so easy to sell!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Organization of massive amounts of data in a simple and easy to use interface.
What is your favorite aspect of this product?
The task process, letting users complete tasks as they are moving throughout the system.
What do you dislike most about this product?
The workflows and automations are limited.
What recommendations would you give to someone considering this product?
Spend the money on the professional implementation and training, it will be worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mehbuba S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
Complete solution for CSM, marketing, and sales.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub helps companies grow their database, drive sales, and make intelligent decisions. It's a good fit if we don't know web design and prefers drag-and-drop landing pages and email templates. It offers a clear, easy-to-use CRM with powerful add-ons. Having used other solutions, including Salesforce, I like the filtering, task management, and integrations. HubSpot Sales Hub helps teams manage a growing contact database, follow up effectively, and report on what's working. We reap the benefits of increased visibility within our organization, more effective referrals, and improved close rates. It stands out from other CRMs.
What is your favorite aspect of this product?
HubSpot Sales Hub helps teams manage a growing contact database and follow up effectively. Its user-friendly interface makes CRM, Marketing, and integration simple to navigate and its modern-looking automation tools are simple to operate. Easy-to-use automation tools and a modern look and feel. Transparency, higher referral, and closing conversion rates are the benefits. It helped us build a strong pipeline, which allows our business as we convert leads into customers. The app's appointment reminders and organizational features are invaluable.
What do you dislike most about this product?
The Sales Dashboard needs improvement. Their app test account needs more live data interaction, making it hard to test custom apps on accurate data. If a client emails us, we import it into HubSpot manually. Even if we don't have an add-on, future thread messages will go to HubSpot Sales Hub.
What recommendations would you give to someone considering this product?
HubSpot Sales Hub helps our clients and us keep track of leads and potential clients. Plus, its paid features automate daily interaction with authorities so business owners can focus elsewhere. HubSpot's user-friendliness, ease of configuration, and excellent filters help us see our sales process and stale Deals. Excellent work, team! HubSpot Sales Hub is highly recommended.
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
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