What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Trustworthy

Feature Ratings

Average 82

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

83

Scenario Analysis

83

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

81

Intelligent Alerts and Notifications

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

HubSpot Sales Hub Reviews

Chad S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Strongly Advocate for HubSpot

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

To put it simply, it is one of the best sales platforms available, invaluable in assisting the sales team in managing the sales pipeline and responding to leads at the appropriate time. Ever since we started using it, our sales have increased by at least 100%.

What is your favorite aspect of this product?

HubSpot Sales Hub is a fantastic application for managing and organizing a business's sales efforts. The CRM system is flexible and includes tools like lead management, email tracking, and call logging. HubSpot's other modules, such as Marketing and Service Hub, can be integrated into the platform for even more streamlined interdepartmental communication and information sharing. We have found the reporting and analytics features to be invaluable for keeping tabs on and assessing the effectiveness of our sales efforts. To sum up, Sales Hub is a tool I would recommend to any company that has a sales team and wants to see increased productivity

What do you dislike most about this product?

While there is much to like about the HubSpot Sales Hub, there are also some ways in which it could be enhanced. One problem is the price, which can be prohibitive for some small businesses. Those unfamiliar with customer relationship management software have also noted that the platform can be difficult to use.

What recommendations would you give to someone considering this product?

It works well for keeping on top of tasks and calls by providing a streamlined system for both. Thanks to the queue, I can easily segment my call logs and maintain a tidy system of organization. Unlike Gmail, which I prefer to use for email, it may not always be the best option for responding immediately to messages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Will B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Makes it so easy to sell!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Organization of massive amounts of data in a simple and easy to use interface.

What is your favorite aspect of this product?

The task process, letting users complete tasks as they are moving throughout the system.

What do you dislike most about this product?

The workflows and automations are limited.

What recommendations would you give to someone considering this product?

Spend the money on the professional implementation and training, it will be worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mehbuba S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Complete solution for CSM, marketing, and sales.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub helps companies grow their database, drive sales, and make intelligent decisions. It's a good fit if we don't know web design and prefers drag-and-drop landing pages and email templates. It offers a clear, easy-to-use CRM with powerful add-ons. Having used other solutions, including Salesforce, I like the filtering, task management, and integrations. HubSpot Sales Hub helps teams manage a growing contact database, follow up effectively, and report on what's working. We reap the benefits of increased visibility within our organization, more effective referrals, and improved close rates. It stands out from other CRMs.

What is your favorite aspect of this product?

HubSpot Sales Hub helps teams manage a growing contact database and follow up effectively. Its user-friendly interface makes CRM, Marketing, and integration simple to navigate and its modern-looking automation tools are simple to operate. Easy-to-use automation tools and a modern look and feel. Transparency, higher referral, and closing conversion rates are the benefits. It helped us build a strong pipeline, which allows our business as we convert leads into customers. The app's appointment reminders and organizational features are invaluable.

What do you dislike most about this product?

The Sales Dashboard needs improvement. Their app test account needs more live data interaction, making it hard to test custom apps on accurate data. If a client emails us, we import it into HubSpot manually. Even if we don't have an add-on, future thread messages will go to HubSpot Sales Hub.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub helps our clients and us keep track of leads and potential clients. Plus, its paid features automate daily interaction with authorities so business owners can focus elsewhere. HubSpot's user-friendliness, ease of configuration, and excellent filters help us see our sales process and stale Deals. Excellent work, team! HubSpot Sales Hub is highly recommended.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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