What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Trustworthy

Feature Ratings

Average 82

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

83

Scenario Analysis

83

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

81

Intelligent Alerts and Notifications

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

HubSpot Sales Hub Reviews

Katrina Cisa S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Powerful features and capabilities.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It's important to note that Sales Hub automation offers a unique benefit compared to Marketing Hub automation: the ability to automate personalized communication.

What is your favorite aspect of this product?

HubSpot's contact record provides a complete customer overview for all teams including marketing, sales, service, content management, and operations.

What do you dislike most about this product?

There are concerns about the inflexibility of the contracts and the difficulty in modifying templates. Limited reporting options come at a higher cost.

What recommendations would you give to someone considering this product?

By utilizing HubSpot, you possess a comprehensive arsenal of powerful tools that can help you execute successful marketing campaigns.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A powerful tool that elevated our sales process

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

In addition to saving time and increasing efficiency by automating tasks such as finding contacts, sending emails and managing responses, HubSpot Sales Hub has allowed us to segment contact lists and personalize messages based on each prospect's data, thereby increasing the response rate and success of our campaigns. We can track and analyze campaign statistics and prospect information within HubSpot Sales Hub to refine our methods and get better results from them.

What is your favorite aspect of this product?

My organization has had great success using HubSpot Sales Hub as a customer relationship management (CRM) system, particularly for sales automation and customer prospecting. The platform's intuitive design and abundance of useful features and capabilities have substantially increased our efficiency in customer acquisition and maintenance. Data management and sales processes can be optimized with the help of HubSpot Sales Hub's excellent support staff and the software's seamless integration with popular third-party applications.

What do you dislike most about this product?

May not be the best choice if you need heavy integration with other products due to its unintuitive design and difficulty to navigate it.

What recommendations would you give to someone considering this product?

We have been able to more effectively manage both our customers and our sales operations because of the time savings HubSpot Sales Hub has provided. This device provides a return on investment and, in our tests, we found that using it was not only easy, but also profitable. So we can highly recommend it.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Akshay M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Very User-Friendly Product.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. The UI/UX. User Permissions Cost-efficient. Offers provided.

What is your favorite aspect of this product?

Ease of Use is one of the best aspects of using HubSpot. In general it is a great tool and it will certainly help you in streamlining your sales process.

What do you dislike most about this product?

An independent dialler for calling prospects is missing.

What recommendations would you give to someone considering this product?

Do your groundwork, use the trial to the fullest, and then make an informed decision based on various data collected by you and your team..

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

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