What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
9% Neutral
90% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Reliable

Feature Ratings

Average 83

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

84

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

82

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

80

Intelligent Alerts and Notifications

80

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

84

Quality of Features

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Data Integration

82

Vendor Support

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

HubSpot Sales Hub Reviews

Melvin B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A great tool for Lead Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The seamless integration of HubSpot Sales Hub with the HubSpot CRM, which offers a complete sales solution, sets it apart from other products of a similar nature. The software provides many different sales tools in one convenient spot, such as email tracking, document management, and deal pipeline monitoring. Additionally, its powerful reporting and analytics capabilities offer insightful information about sales performance and aid in the optimization of sales plans for better outcomes.

What is your favorite aspect of this product?

My favorite feature of HubSpot Sales Hub is its robust CRM integration, which makes it possible to oversee customer interactions and sales activity in real time and in one location. The platform's automation tools, like email templates and sequences, save waiting time and increase effectiveness when contacting prospects. To analyze sales success and make data-driven decisions, the powerful analytics and reporting tools offer invaluable insights.

What do you dislike most about this product?

I find HubSpot Sales Hub's pricing structure to be the thing I detest it the most because it might be expensive for startups or small enterprises with tight budgets. In addition, even while the platform offers a variety of capabilities, some advanced functionalities can call for additional add-ons or upgraded plans, raising the entire cost. Last but not least, learning how to fully explore and use all of the tools and features offered can be time- and effort-consuming for novice users.

What recommendations would you give to someone considering this product?

If you're thinking about using HubSpot Sales Hub, I'd advise you to make the most of the platform's CRM connectivity and use all of its robust sales capabilities for efficient workflows. To make sure the pricing options match your wants, criteria, and budget, it's critical to carefully assess your company's needs. The platform's potential will be maximized and greater sales results will be generated by spending time on training and becoming familiar with its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bertram M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

all in one platform

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

it's super easy to use and everything is in one place. It makes my team much more efficient so we can focus on what matters most.

What is your favorite aspect of this product?

Makes it easy for sales reps to organize, communicate, and track leads. It's customizable, tracks finances, and works with multiple programs. It's great for Integrations with other tools.

What do you dislike most about this product?

Call history is extremely difficult to read

What recommendations would you give to someone considering this product?

It is excellent in any sales situation and is a tool capable of improving the customer organization of any company. Optimized communication is very valuable for any business and helps in a different way when looking for information, clientele and any other form of key business actors

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Katrina Cisa S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Powerful features and capabilities.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It's important to note that Sales Hub automation offers a unique benefit compared to Marketing Hub automation: the ability to automate personalized communication.

What is your favorite aspect of this product?

HubSpot's contact record provides a complete customer overview for all teams including marketing, sales, service, content management, and operations.

What do you dislike most about this product?

There are concerns about the inflexibility of the contracts and the difficulty in modifying templates. Limited reporting options come at a higher cost.

What recommendations would you give to someone considering this product?

By utilizing HubSpot, you possess a comprehensive arsenal of powerful tools that can help you execute successful marketing campaigns.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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