What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Trustworthy

Feature Ratings

Average 82

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

83

Scenario Analysis

83

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

81

Intelligent Alerts and Notifications

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

HubSpot Sales Hub Reviews

BiLaL A.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Very Easy to use and features packed!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub integrates seamlessly with HubSpot's CRM, allowing users to manage leads, track communication, and automate tasks within a single platform. This integration is often praised for its simplicity and ease of use.

What is your favorite aspect of this product?

Sales Hub offers robust email tracking features, enabling users to see when an email is opened or a link is clicked. It also allows for email automation, making it easier to nurture leads and follow up with prospects.

What do you dislike most about this product?

the pricing structure can be a bit high for small businesses, especially if they don't need all the features included in the premium plans. Additionally, while the platform is generally user-friendly, there might be a learning curve for some of the more advanced features, requiring time and effort to fully utilize the platform's capabilities.

What recommendations would you give to someone considering this product?

When considering HubSpot Sales Hub Clearly outline your sales processes, goals, and specific features you need. Different businesses have different requirements, so understanding your needs is crucial.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good marketing tool for lead engagement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Tim L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great CRM!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to implement compared to the functionality it provides.

What is your favorite aspect of this product?

HubSpot Sequences.

What do you dislike most about this product?

Requires thorough planning to implement features effectively. Easy to add messy data.

What recommendations would you give to someone considering this product?

Have clean data in other systems if integrating. Test integrations thoroughly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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