What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
9% Neutral
90% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Reliable

Feature Ratings

Average 83

Dashboard

85

Visual Pipeline Monitoring

84

Collaboration

84

Pipeline Planning

83

Data Ingestion and Interoperability

83

Territory Analytics and Management

82

Predictive Sales Forecasting

82

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

80

Intelligent Alerts and Notifications

80

Artificial Intelligence-Based Insights

77

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

84

Quality of Features

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Data Integration

82

Vendor Support

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

HubSpot Sales Hub Reviews

BiLaL A.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Very Easy to use and features packed!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub integrates seamlessly with HubSpot's CRM, allowing users to manage leads, track communication, and automate tasks within a single platform. This integration is often praised for its simplicity and ease of use.

What is your favorite aspect of this product?

Sales Hub offers robust email tracking features, enabling users to see when an email is opened or a link is clicked. It also allows for email automation, making it easier to nurture leads and follow up with prospects.

What do you dislike most about this product?

the pricing structure can be a bit high for small businesses, especially if they don't need all the features included in the premium plans. Additionally, while the platform is generally user-friendly, there might be a learning curve for some of the more advanced features, requiring time and effort to fully utilize the platform's capabilities.

What recommendations would you give to someone considering this product?

When considering HubSpot Sales Hub Clearly outline your sales processes, goals, and specific features you need. Different businesses have different requirements, so understanding your needs is crucial.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Tim L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great CRM!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to implement compared to the functionality it provides.

What is your favorite aspect of this product?

HubSpot Sequences.

What do you dislike most about this product?

Requires thorough planning to implement features effectively. Easy to add messy data.

What recommendations would you give to someone considering this product?

Have clean data in other systems if integrating. Test integrations thoroughly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Waleed K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful CRM with Seamless Sales Automation

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

The larger HubSpot CRM suite, which also includes tools for marketing, sales, customer service, and operations, includes HubSpot Sales Hub. Businesses can align their teams and produce a consistent customer experience thanks to this integration's seamless data sharing and comprehensive view of the customer journey.

What is your favorite aspect of this product?

My Favorite Aspect of HubSpot Sales Hub: Efficient Task Management and Mobile App. HubSpot Sales Hub's task management and mobile app have transformed my prospecting and follow-up process. With seamless task organization and easy call capabilities on my phone, I stay productive and build strong relationships with prospects. It's an indispensable asset for sales success!

What do you dislike most about this product?

Advanced users or businesses with unique requirements might feel limited by the level of customization offered within the platform.

What recommendations would you give to someone considering this product?

HubSpot offers a free trial period and product demos. Take advantage of these opportunities to explore the platform's features, user interface, and how it fits into your workflow. Engage your team in the evaluation process to gather feedback from potential end-users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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