What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Micah P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Find the message, deliver the message, easy peasy

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Our company chose to get the fully integrated and branded version. This made aligning our corporate values with what you are delivering to customers seamless. So quick and easy to have one central place to grab the next marketing blurbs. Beautiful integration with socials. Fast tracking of opens and engagement. Great tool.

What is your favorite aspect of this product?

Clean one click posting! Makes your life so much easier!

What do you dislike most about this product?

Takes some effort to keep your own content updated. Not hubspots fault, just a flaw in the system.

What recommendations would you give to someone considering this product?

If you have a full time marketing person or team this is a no brainer to get their work into the hands of all your sellers, marketers, and business engagement teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth K. H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Can use free with paid versions which is nice for our 1099s and we can still own the data Sales tools! Marketing is very pricy though Built around sales and marketing not just one or the other

What is your favorite aspect of this product?

Intergration of products like zoom Customer Services! Omg our Rep Cyndi is a goddess of knowledge and help Flexable and willing to adjust to small business needs that are on a large playing field

What do you dislike most about this product?

Not able to mix match different features to customize the portal. - marketing has one thing we use just one but we have to have the whole thing and it is a bit pricey

What recommendations would you give to someone considering this product?

Make sure you have your work flow, future ideas, and a list of needs vs wants keep automation in mind before signature. If you don't know what can be automated ask them Make sure to talk to tech and sales. before signature.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Laura S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

High quality Training!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Offers much more than basic training.

What is your favorite aspect of this product?

Very easy to navigate.

What do you dislike most about this product?

Customization and data entry can be quite overwhelming with lots of clicks to get right.

What recommendations would you give to someone considering this product?

A great tool to track their leads/opportunities revenue

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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