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HubSpot Sales Hub
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Fair

Feature Ratings

Average 85

E-Mail Campaign Management

89

E-Mail Integration

86

Pipeline Management

86

Workflow Automation

86

CRM Integration

85

Sales Analytics

85

Dialer Integration

84

Internal Sales Collaboration

84

Next-Best-Action Recommendations

80

Call Management

80

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Also Featured in...

Lead Management

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Midmarket

Score 8.7

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Intelligence

Score 8.6

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

Micah P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Find the message, deliver the message, easy peasy

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Our company chose to get the fully integrated and branded version. This made aligning our corporate values with what you are delivering to customers seamless. So quick and easy to have one central place to grab the next marketing blurbs. Beautiful integration with socials. Fast tracking of opens and engagement. Great tool.

What is your favorite aspect of this product?

Clean one click posting! Makes your life so much easier!

What do you dislike most about this product?

Takes some effort to keep your own content updated. Not hubspots fault, just a flaw in the system.

What recommendations would you give to someone considering this product?

If you have a full time marketing person or team this is a no brainer to get their work into the hands of all your sellers, marketers, and business engagement teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth K. H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Can use free with paid versions which is nice for our 1099s and we can still own the data Sales tools! Marketing is very pricy though Built around sales and marketing not just one or the other

What is your favorite aspect of this product?

Intergration of products like zoom Customer Services! Omg our Rep Cyndi is a goddess of knowledge and help Flexable and willing to adjust to small business needs that are on a large playing field

What do you dislike most about this product?

Not able to mix match different features to customize the portal. - marketing has one thing we use just one but we have to have the whole thing and it is a bit pricey

What recommendations would you give to someone considering this product?

Make sure you have your work flow, future ideas, and a list of needs vs wants keep automation in mind before signature. If you don't know what can be automated ask them Make sure to talk to tech and sales. before signature.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good marketing tool for lead engagement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

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