What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Jeffrey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

We track and report sales through HubSpot Sales

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

We can better manage our funnels and understand the best conversion points of our customer base with the help of HubSpot. On top of that, we can control the flow of information on all our platforms.

What is your favorite aspect of this product?

It's really helpful to be able to match the right people with a client's case; It allows us to see exactly where we are in the process. It's convenient that you can upload images and client emails to your account and then use that folio to complete the quote. Although I haven't tried any other UI, this one seems to be very reliable and keeps everything in one place.

What do you dislike most about this product?

In my opinion, HubSpot as a whole could benefit from a market-specific B2C system. To manage our business-to-consumer customer base, I have had to independently develop numerous solutions using HubSpot technologies. It would be very beneficial if HubSpot's focus on the b2c market was the same as the b2b market.

What recommendations would you give to someone considering this product?

I really like how the platform works together and how easy it is to monitor your prospects. You can set up automated communications, reminders, tasks, and sequence flows, plus custom email templates. As a result, time is taken away from my day.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Transparent

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

It has a very good integration and priced perfect

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is much less priced compared to others

What is your favorite aspect of this product?

Its integration with other applications like Outlook, Zoominfo and much more

What do you dislike most about this product?

The customer support

What recommendations would you give to someone considering this product?

Good to go with

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Generous Negotitation

Elias R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

All in One, Complete CRM for Sales Managemet!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is part of the broader HubSpot platform, which includes marketing, sales, and customer service tools. This all-in-one approach allows us to have seamless integration between these functions, providing a unified platform for end-to-end customer engagement. The intuitive design minimizes the learning curve, allowing our team to quickly adopt and leverage its features without extensive training. Love to access everything in a single place.

What is your favorite aspect of this product?

My favorite aspect is its seamless integration with HubSpot CRM. The unified platform provides a centralized hub for all customer interactions, making it easy to manage leads, track deals, and streamline communication. This integration ensures that our sales and customer data are always up-to-date and readily accessible, contributing to a more efficient and organized sales process.

What do you dislike most about this product?

I genuinely haven't found anything to dislike about HubSpot Sales Hub. It meets our needs effectively, and the features are robust without any notable drawbacks.

What recommendations would you give to someone considering this product?

Use the CRM to get familiar, embrace automation if necessary, dive into analytics and explore integrations, start simple. It's been a game-changer for us, and I'd recommend it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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