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What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Pipeline Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Dialer Integration
Internal Sales Collaboration
Next-Best-Action Recommendations
Conversation Coaching
Call Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 9.0
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Sales Enablement
Score 8.9
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Sales Analytics
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.1
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
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Jeffrey G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
We track and report sales through HubSpot Sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
We can better manage our funnels and understand the best conversion points of our customer base with the help of HubSpot. On top of that, we can control the flow of information on all our platforms.
What is your favorite aspect of this product?
It's really helpful to be able to match the right people with a client's case; It allows us to see exactly where we are in the process. It's convenient that you can upload images and client emails to your account and then use that folio to complete the quote. Although I haven't tried any other UI, this one seems to be very reliable and keeps everything in one place.
What do you dislike most about this product?
In my opinion, HubSpot as a whole could benefit from a market-specific B2C system. To manage our business-to-consumer customer base, I have had to independently develop numerous solutions using HubSpot technologies. It would be very beneficial if HubSpot's focus on the b2c market was the same as the b2b market.
What recommendations would you give to someone considering this product?
I really like how the platform works together and how easy it is to monitor your prospects. You can set up automated communications, reminders, tasks, and sequence flows, plus custom email templates. As a result, time is taken away from my day.
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Transparent
Please tell us why you think this review should be flagged.
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Jacob T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
It has a very good integration and priced perfect
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is much less priced compared to others
What is your favorite aspect of this product?
Its integration with other applications like Outlook, Zoominfo and much more
What do you dislike most about this product?
The customer support
What recommendations would you give to someone considering this product?
Good to go with
Pros
- Trustworthy
- Respectful
- Fair
- Generous Negotitation
Please tell us why you think this review should be flagged.
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Elias R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
All in One, Complete CRM for Sales Managemet!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is part of the broader HubSpot platform, which includes marketing, sales, and customer service tools. This all-in-one approach allows us to have seamless integration between these functions, providing a unified platform for end-to-end customer engagement. The intuitive design minimizes the learning curve, allowing our team to quickly adopt and leverage its features without extensive training. Love to access everything in a single place.
What is your favorite aspect of this product?
My favorite aspect is its seamless integration with HubSpot CRM. The unified platform provides a centralized hub for all customer interactions, making it easy to manage leads, track deals, and streamline communication. This integration ensures that our sales and customer data are always up-to-date and readily accessible, contributing to a more efficient and organized sales process.
What do you dislike most about this product?
I genuinely haven't found anything to dislike about HubSpot Sales Hub. It meets our needs effectively, and the features are robust without any notable drawbacks.
What recommendations would you give to someone considering this product?
Use the CRM to get familiar, embrace automation if necessary, dive into analytics and explore integrations, start simple. It's been a game-changer for us, and I'd recommend it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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