What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Pipeline Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Dialer Integration
Internal Sales Collaboration
Next-Best-Action Recommendations
Conversation Coaching
Call Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Score 8.9
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Sales Analytics
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.1
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Josh H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Easy to use but needs newer innovative features
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.
What is your favorite aspect of this product?
How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.
What do you dislike most about this product?
No next/previous button. A very small thing however it really helps with productivity.
What recommendations would you give to someone considering this product?
Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Security Protects
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Feb 2024
Great product!
Likeliness to Recommend
Pros
- Caring
- Acts with Integrity
- Helps Innovate
- Respectful
Cons
- Less Effective Service
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Yatharth S.
- Role: Sales Marketing
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Amazing features and great ease of use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales hub has a lot of features that are not present in other products. This makes it easier to use and justifies the premium pricing.
What is your favorite aspect of this product?
My favourite aspect is how seamless the interface it. This makes it extremely comfortable to use
What do you dislike most about this product?
I think the pricing is a little too high, however the breadth of features it has makes it worth the price
What recommendations would you give to someone considering this product?
I would recommend everyone to develop a business case for HubSpot, and if it makes sense, go ahead and purchase it
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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