What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Fair

Feature Ratings

Average 85

E-Mail Campaign Management

89

E-Mail Integration

86

Pipeline Management

86

Workflow Automation

86

CRM Integration

85

Sales Analytics

85

Dialer Integration

84

Internal Sales Collaboration

84

Next-Best-Action Recommendations

80

Call Management

80

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Tory R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Features delight!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The combination of HubSpot Sales Hub with Salesforce as our CRM provides a powerful view into our leads which allows us to make better use of our sales and marketing efforts. We can better focus our time on prospecting with enriched data with an easy to understand and navigate system.

What is your favorite aspect of this product?

I enjoy most the use-friendly interface which allows my team and I to navigate deals seamlessly to better improve our overall bottom line. The tracking and reporting is also very robust.

What do you dislike most about this product?

I dislike the price most because it is very pricey in my opinion. The charge for additional contacts beyond the scope of the contract is frustrating.

What recommendations would you give to someone considering this product?

Take advantage of the breadth of features HubSpot provides! It can be overwhelming sometimes to know where to start but the Customer Service team is extremely helpful and there's lots of informative how-to videos online, so make sure to leverage those.

Pros

  • Reliable
  • Unique Features
  • Client Friendly Policies
  • Appreciates Incumbent Status

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

It has a very good integration and priced perfect

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is much less priced compared to others

What is your favorite aspect of this product?

Its integration with other applications like Outlook, Zoominfo and much more

What do you dislike most about this product?

The customer support

What recommendations would you give to someone considering this product?

Good to go with

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Generous Negotitation

Elias R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

All in One, Complete CRM for Sales Managemet!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is part of the broader HubSpot platform, which includes marketing, sales, and customer service tools. This all-in-one approach allows us to have seamless integration between these functions, providing a unified platform for end-to-end customer engagement. The intuitive design minimizes the learning curve, allowing our team to quickly adopt and leverage its features without extensive training. Love to access everything in a single place.

What is your favorite aspect of this product?

My favorite aspect is its seamless integration with HubSpot CRM. The unified platform provides a centralized hub for all customer interactions, making it easy to manage leads, track deals, and streamline communication. This integration ensures that our sales and customer data are always up-to-date and readily accessible, contributing to a more efficient and organized sales process.

What do you dislike most about this product?

I genuinely haven't found anything to dislike about HubSpot Sales Hub. It meets our needs effectively, and the features are robust without any notable drawbacks.

What recommendations would you give to someone considering this product?

Use the CRM to get familiar, embrace automation if necessary, dive into analytics and explore integrations, start simple. It's been a game-changer for us, and I'd recommend it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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