What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Bharat L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

"HubSpot - A Sales Lead tracking software review"

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly interface, Scalability and Free CRM are some features that differentiate it from others

What is your favorite aspect of this product?

Favourite aspect is the comprehensive suite offered and the most amazing user friendly interface.

What do you dislike most about this product?

It should be a little upgraded with latest technology like AI-driven tools

What recommendations would you give to someone considering this product?

I would definitely recommend this to everyone as my experience with HubSpot is very good. Sales lead generation never been so easy for me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bowen R.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A Powerful Ally in the Deal Pipeline

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub really shines with its focus on the entire sales funnel, not just lead capture. It's like having a dedicated sales coach whispering winning strategies in your ear.

What is your favorite aspect of this product?

HubSpot Sales Hub's deal pipeline management is an absolute beast in the sense that it allows us to see every single opportunity at every stage of the sales process. We can track progress, identify potential roadblocks, and forecast revenue with incredible accuracy.

What do you dislike most about this product?

Right now, it feels a bit clunky compared to some standalone email marketing platforms. Having a more seamless integration for email campaigns and automated sequences would be a welcome improvement for our team

What recommendations would you give to someone considering this product?

Speaking from an experienced user's point of view, HubSpot Sales Hub is a perfect fit for growing sales teams, especially those who haven't yet implemented a dedicated CRM platform

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

HubSpot Sales Hub Has Been a Powerful Solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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