What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Fair

Feature Ratings

Average 85

E-Mail Campaign Management

89

E-Mail Integration

86

Pipeline Management

86

Workflow Automation

86

CRM Integration

85

Sales Analytics

85

Dialer Integration

84

Internal Sales Collaboration

84

Next-Best-Action Recommendations

80

Call Management

80

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Yatharth S.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Amazing features and great ease of use

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales hub has a lot of features that are not present in other products. This makes it easier to use and justifies the premium pricing.

What is your favorite aspect of this product?

My favourite aspect is how seamless the interface it. This makes it extremely comfortable to use

What do you dislike most about this product?

I think the pricing is a little too high, however the breadth of features it has makes it worth the price

What recommendations would you give to someone considering this product?

I would recommend everyone to develop a business case for HubSpot, and if it makes sense, go ahead and purchase it

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

Jeffrey G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

We track and report sales through HubSpot Sales

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

We can better manage our funnels and understand the best conversion points of our customer base with the help of HubSpot. On top of that, we can control the flow of information on all our platforms.

What is your favorite aspect of this product?

It's really helpful to be able to match the right people with a client's case; It allows us to see exactly where we are in the process. It's convenient that you can upload images and client emails to your account and then use that folio to complete the quote. Although I haven't tried any other UI, this one seems to be very reliable and keeps everything in one place.

What do you dislike most about this product?

In my opinion, HubSpot as a whole could benefit from a market-specific B2C system. To manage our business-to-consumer customer base, I have had to independently develop numerous solutions using HubSpot technologies. It would be very beneficial if HubSpot's focus on the b2c market was the same as the b2b market.

What recommendations would you give to someone considering this product?

I really like how the platform works together and how easy it is to monitor your prospects. You can set up automated communications, reminders, tasks, and sequence flows, plus custom email templates. As a result, time is taken away from my day.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Transparent

Paige W.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good tool that helps increase our sales.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

I can save time and use it to create meaningful connections with my clients, which is how it differentiates from other programs. Details like typing "Call" into a new task's description will bring up the opportunity to call the customer with one click while they're working on the task at hand.

What is your favorite aspect of this product?

I really like how the platform works together and how simple it is to follow up with leads. Features such as auto-outreach, sequence flow, reminders, and tasks will be at your disposal. It saves me a lot of time.

What do you dislike most about this product?

We were disappointed by the lack of functionality in the LinkedIn and Google ad connectors, and we learned the hard way that sending advertising audiences to these platforms from Hubspot requires a higher marketing touch level.

What recommendations would you give to someone considering this product?

Because of its practically endless features, I highly suggest the application. Managing advertisements, automated sales sequences, and email outreach and prospecting are all within its capabilities.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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