What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

To enhance customer communication.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Salespeople can focus on strategy and closing deals when they spend less time on manual, repetitive tasks. By monitoring emails and notifications, you can get up-to-date information. Provides quick information about potential customers' interests.

What is your favorite aspect of this product?

HubSpot Sales Hub is a good tool for automating repetitive operations like scheduling meetings, sending follow-up emails, and setting reminders. Sales staff can access information easily if I organize current and potential customer information in a CRM (Customer Relationship Management).

What do you dislike most about this product?

Working with HubSpot Sales Hub is fantastic and error-free.

What recommendations would you give to someone considering this product?

For tracking and monitoring the sales opportunity process from initial contact to closing, I suggest using HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lydia W.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ease of use and strength of the marketing stack.

What is your favorite aspect of this product?

The visibility into the customer journey.

What do you dislike most about this product?

Lack of integrations with our current tech stack.

What recommendations would you give to someone considering this product?

Use zapier as well as hubspot.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Thomas W.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Hubspot has been a game changer as we scale!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The functionality and ease of use. There are SO many features that hubspot offers with everything in one place.

What is your favorite aspect of this product?

The depth of features available. It is simple on the service for the team, but the in-depth features really make it completely customizable

What do you dislike most about this product?

The price, nothing else. It's expensive

What recommendations would you give to someone considering this product?

Try the free version first

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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