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What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Pipeline Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Dialer Integration
Internal Sales Collaboration
Next-Best-Action Recommendations
Conversation Coaching
Call Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 9.0
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Sales Enablement
Score 8.9
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Sales Analytics
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.1
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
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Chioma J.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
"A Powerful Tool for Streamlined Sales"
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The UI, integration of AI and automation tools and the convenience of the usage are the major aspects that distinguish HubSpot from other platforms. HubSpot eliminates the need for numerous subscriptions by offering capabilities like lead management, pipeline monitoring, and even revenue projection. The AI functions are commendable for improving sales productivity, particularly in content development and sales forecasting.
What is your favorite aspect of this product?
My favorite feature of the sales funnel is the deal management feature, particularly the task automation and email automation sequences that allow sales teams to follow prospects easily and close deals quicker. The ease of use with the AI-powered tools for sales forecasting and reporting also makes it one of the most attractive platforms in the market.
What do you dislike most about this product?
However, this is a great platform but I find the CRM initial setup and learning curve a bit a challenging. One may find themselves struggling with the platform’s complexity as it is quite advanced.
What recommendations would you give to someone considering this product?
I would suggest making sure you are prepared for the change and that sufficient training is in place to ensure the platform is fully utilized before making any modifications. Additionally, to boost the sales team's productivity right away, make sure you take use of all the AI and automation technologies HubSpot has to offer.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Ayot A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
App exchange makes it easy to find plug & play partner applications to fill feature gaps/add expanded capability needs.
What is your favorite aspect of this product?
Flexibility of building report types and filters with cross object filters to query desired data making it easy to use
What recommendations would you give to someone considering this product?
The ability to customize the product to our specific business & process needs with a high encryption software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
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Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
streamlined my sales work.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
hubspot is easier to use than the other CRMs i looked at.
What is your favorite aspect of this product?
helpful features include live chat and keeping track of contacts with customers. using the new tools for making predictions is advantageous.
What do you dislike most about this product?
the price is high for the extra functions, and there are bugs from time to time.
What recommendations would you give to someone considering this product?
if you can afford it, it can really help your sales.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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