What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Emily K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Seamless sales strategic hub

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub has enhanced best customer engagement practices from our social media platforms with 100% ROI.

What is your favorite aspect of this product?

The platform has leveraged sales with real-time interactions with clients that visits our social media websites. The sales hub has enhanced efficient planning and decision making of sales and marketing programs.

What do you dislike most about this product?

I have not experienced challenging moment from the functionalities of the features.

What recommendations would you give to someone considering this product?

This is most powerful sales planning and customer engagement platform that guarantees productive customer engagement journey.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Saves Time

Pierce H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

HubSpot Sales Hub helps Driving CRM Excellence.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is unique in the fact that it is a single CRM platform where marketing, sales, and service tools all come together. This provides all teams with one point of truth, enabling greater collaboration and data consistency throughout the customer lifecycle.

What is your favorite aspect of this product?

Another bonus is the email tracking and automation functionality. Sales personnel can track email opens, clicks, and responses to ensure prompt response. This, together with automated workflows and alerts, ensures no leads are lost. Such capabilities allow teams to provide targeted outreach on a mass scale, leading to more engagement and conversions.

What do you dislike most about this product?

Disadvantage is the deep customization of complicated workflows. While it is suitable for the typical sales scenario, companies with a very narrow scope might find the customization possibilities limited. Flexibly customizing automation and workflows would make it a much more valuable product across many different industries.

What recommendations would you give to someone considering this product?

HubSpot if used in the right way is definite to add value to your organization and would be a good return on investment. Its quite to easy to use and you can easily shift your whole team and the working paradigm. It's value lies in its ease of use and the ability to transform your working procedures.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parker E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Boosting Sales Performance with HubSpot Tools.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A significant aspect of the platform is its simplicity. In contrast to competitors, HubSpot requires very little technical knowledge to set up and use, making it a good fit for businesses that do not have in-house IT teams. The free CRM package and scalable paid packages allow businesses of all sizes to utilize the platform and offer scalability that other competitors do not have.

What is your favorite aspect of this product?

The most valuable feature of HubSpot Sales Hub is its easy-to-use interface. Through drag-and-drop deal pipelines and configurable dashboards, it is easy for sales teams to manage leads, remain connected, and close deals at the top of their priority list. This simplicity enables faster adoption and higher productivity.

What do you dislike most about this product?

One of the most frustrating aspects of HubSpot Sales Hub is the steep pricing of features. Though you can use the free CRM, acquiring more powerful features such as custom reports or sales analytics is prohibitively expensive for small businesses, which means you cannot really make the most out of it.

What recommendations would you give to someone considering this product?

Well for anyone who is considering this software needs to understand and align their business needs first on how and where they can fit it right. Due to its vast features and capability to automate process one needs to understand their sales process first. You also got to take a look at all of their key features which are regarding to reports, sales process, automation and integration. So first understand and familiarize yourself with all the process of it in order to really enjoy all the benefits this software have to offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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