What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Pipeline Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Dialer Integration
Internal Sales Collaboration
Next-Best-Action Recommendations
Conversation Coaching
Call Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 9.0
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Sales Enablement
Score 8.9
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Sales Analytics
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.1
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HubSpot Sales Hub Reviews
Eric E.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Easy to use, integrates with a lot of other tools.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The ability to integrate with pretty much any other system or tool is amazing and gives Hubspot a huge advantage over smaller CRM/Sales tools.
What is your favorite aspect of this product?
All of our CRM data, Sales data, and Marketing data is in one single location. Everyone at our company has some level of visibility into this data.
What do you dislike most about this product?
It's highly customizable...which isn't necessarily a bad thing, but it does take a while for you to customize it to fit your business.
What recommendations would you give to someone considering this product?
Take your time implementing it and getting everything set before jumping into the deep end. It will be easier to correct smaller issues rather than larger ones.
Pros
- Reliable
- Respectful
- Fair
- Transparent
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Mark S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Excellent Features and Analytics
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot is the only online CRM that has the Chrome extension to use for populating contact information from a prospect's website. And gives you an instant notification of when an email has been opened, along with email marketing campaign analytics as well as your company website visits analytics so that you can do focused prospecting to companies that have show interest in your company and it's offerings.
What is your favorite aspect of this product?
The sales funnel allows you track your pipeline and easily input your sales activity, so you are always on top of your current opportunities.
What do you dislike most about this product?
Sometimes you would get a false positive read on the open email notifications and sometimes you would get head office information on a prospect that was in another country versus the local office, but that was not too bad. The phone dialing integration I found to be slow and clunky, I could dial my numbers much faster manually.
What recommendations would you give to someone considering this product?
Like any application, really take some time to learn it's efficiencies. And take full advantage of automated email marketing campaigns because the analytics of who opened, who clicked on links etc will help with focused phone call campaigns.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Drew L.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2022
Fantastic product, fantastic price!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Outstanding service, simple to use, well organized and user friendly.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Nothing, I truly love everything
What recommendations would you give to someone considering this product?
Absolutely give it a try
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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