What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Eric E.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, integrates with a lot of other tools.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ability to integrate with pretty much any other system or tool is amazing and gives Hubspot a huge advantage over smaller CRM/Sales tools.

What is your favorite aspect of this product?

All of our CRM data, Sales data, and Marketing data is in one single location. Everyone at our company has some level of visibility into this data.

What do you dislike most about this product?

It's highly customizable...which isn't necessarily a bad thing, but it does take a while for you to customize it to fit your business.

What recommendations would you give to someone considering this product?

Take your time implementing it and getting everything set before jumping into the deep end. It will be easier to correct smaller issues rather than larger ones.

Pros

  • Reliable
  • Respectful
  • Fair
  • Transparent

Cons

  • Commodity Features

Mark S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Excellent Features and Analytics

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is the only online CRM that has the Chrome extension to use for populating contact information from a prospect's website. And gives you an instant notification of when an email has been opened, along with email marketing campaign analytics as well as your company website visits analytics so that you can do focused prospecting to companies that have show interest in your company and it's offerings.

What is your favorite aspect of this product?

The sales funnel allows you track your pipeline and easily input your sales activity, so you are always on top of your current opportunities.

What do you dislike most about this product?

Sometimes you would get a false positive read on the open email notifications and sometimes you would get head office information on a prospect that was in another country versus the local office, but that was not too bad. The phone dialing integration I found to be slow and clunky, I could dial my numbers much faster manually.

What recommendations would you give to someone considering this product?

Like any application, really take some time to learn it's efficiencies. And take full advantage of automated email marketing campaigns because the analytics of who opened, who clicked on links etc will help with focused phone call campaigns.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Drew L.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product, fantastic price!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Outstanding service, simple to use, well organized and user friendly.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Nothing, I truly love everything

What recommendations would you give to someone considering this product?

Absolutely give it a try

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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