What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

4% Negative
8% Neutral
88% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 86

E-Mail Campaign Management

90

Pipeline Management

88

E-Mail Integration

87

Workflow Automation

87

Sales Analytics

86

CRM Integration

86

Dialer Integration

85

Internal Sales Collaboration

85

Next-Best-Action Recommendations

82

Conversation Coaching

81

Call Management

81

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Quality of Features

86

Availability and Quality of Training

86

Breadth of Features

86

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

HubSpot Sales Hub Reviews

Devanshi K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly and reasonable pricing

What is your favorite aspect of this product?

HubSpot offers a free plan for basic CRM needs

What do you dislike most about this product?

All features are really helpful, looking forward to more exciting features in the future.

What recommendations would you give to someone considering this product?

I would really recommend anyone to use hubspot with a small or midsized firm

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Scott G.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

HubSpot CRM Makes my day more organized

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

We love Hubspot's customer relationship management system. Our leads are centralized, and we have access to fantastic data and guidance on best practices in our field. It helps us keep tabs on prospects, leads, and existing clients. It helps us guide the customer through the buying process, ultimately resulting in a closed sale and new contacts being introduced to us. So far I haven't heard any concerns.

What is your favorite aspect of this product?

HubSpot CRM has greatly improved my sales performance by providing me with information on the most promising leads and helping me stay on top of when and with whom to get in touch. Having worked with numerous other CRMs in the past, I can confidently say that HubSpot CRM is the most effective. Once you've tried HubSpot CRM, you won't want to go back to any other CRM software.

What do you dislike most about this product?

Even though LinkedIn communications can be archived, they ultimately vanish before I can read them. Even though I know where to look, I have a hard time finding them. I wish there were more detailed stats for regular emails as well as marketing and sequence emails. This app is a complete failure. The search function doesn't seem to be working. I wish I had a better grasp for that.

What recommendations would you give to someone considering this product?

Instead of keeping a dozen browser tabs open, I can now just use this one handy tool to access all of my online sales channels at once. In order to integrate all of your sales-related prospecting websites, HubSpot CRM is an incredible solution with several integrations. With a user-friendly interface and insightful data on reader engagement metrics like open and click rates and interaction history with leads.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Mahmuda D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

HubSpot Sales facilitates any-sized sales team.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's Sales Hub is excellent for managing sales and marketing campaigns. This platform is ideal for lead generation, and it is easy to set up pipelines, track contacts, log notes, and schedule follow-ups. Its marketing automation features are well-known, but it also has CRM features to track our sales pipeline, opportunities, probabilities, and activities. Despite being a simple CRM, it's a helpful tool. Thus, it is unique from its competitors.

What is your favorite aspect of this product?

HubSpot Sales Hub has been the start of our digital transformation. It boosted our close rate, sales volume, contact database, and usable data. It has an easy-to-use interface and simplifies reports. The platform is robust and meets business requirements. Integration with marketing and other business facets is seamless. It's helping us see revenue, make accurate projections, and integrate our sales team.

What do you dislike most about this product?

The interface is unorganized, and project information can be cluttered, making it difficult to find specific information. Because we have global clients, we sometimes deal with different currencies, but the exchange rate tool isn't always accurate. The platform is slower with large amounts of data.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is easy to use, has many functional options, and helps sales teams gather data. It enabled us to be onboard and train salespeople quickly. It's easy to filter out unnecessary leads and focus on relevant ones, making it suitable for businesses. My vote is yes!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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