What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Trustworthy
- Transparent
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Pipeline Management
Workflow Automation
CRM Integration
Sales Analytics
Dialer Integration
Internal Sales Collaboration
Next-Best-Action Recommendations
Call Management
Conversation Coaching
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.9
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Sales Analytics
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.6
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Chris J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Indispensable for any mid-market company
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to use, implement, and intuitive.
What is your favorite aspect of this product?
You start using it from day 1.
What do you dislike most about this product?
sometimes it falls, but very seldom.
What recommendations would you give to someone considering this product?
Test it out at least, it's worthwile.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bryce J.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
HubSpot CRM - Great
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The cost is lower, the integration of sales and marketing tools.
What is your favorite aspect of this product?
HubSpot works well for end users and helps sales people easily see what is going on with contacts in the CRM.
What do you dislike most about this product?
Building reports can be a little confusing.
What recommendations would you give to someone considering this product?
Evaluate what needs you have and see how HubSpot compares.
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Eric E.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Easy to use, integrates with a lot of other tools.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The ability to integrate with pretty much any other system or tool is amazing and gives Hubspot a huge advantage over smaller CRM/Sales tools.
What is your favorite aspect of this product?
All of our CRM data, Sales data, and Marketing data is in one single location. Everyone at our company has some level of visibility into this data.
What do you dislike most about this product?
It's highly customizable...which isn't necessarily a bad thing, but it does take a while for you to customize it to fit your business.
What recommendations would you give to someone considering this product?
Take your time implementing it and getting everything set before jumping into the deep end. It will be easier to correct smaller issues rather than larger ones.
Pros
- Reliable
- Respectful
- Fair
- Transparent
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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