What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Fair

Feature Ratings

Average 85

E-Mail Campaign Management

89

E-Mail Integration

86

Pipeline Management

86

Workflow Automation

86

CRM Integration

85

Sales Analytics

85

Dialer Integration

84

Internal Sales Collaboration

84

Next-Best-Action Recommendations

80

Call Management

80

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Chris J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Indispensable for any mid-market company

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use, implement, and intuitive.

What is your favorite aspect of this product?

You start using it from day 1.

What do you dislike most about this product?

sometimes it falls, but very seldom.

What recommendations would you give to someone considering this product?

Test it out at least, it's worthwile.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bryce J.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

HubSpot CRM - Great

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The cost is lower, the integration of sales and marketing tools.

What is your favorite aspect of this product?

HubSpot works well for end users and helps sales people easily see what is going on with contacts in the CRM.

What do you dislike most about this product?

Building reports can be a little confusing.

What recommendations would you give to someone considering this product?

Evaluate what needs you have and see how HubSpot compares.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

Eric E.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, integrates with a lot of other tools.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ability to integrate with pretty much any other system or tool is amazing and gives Hubspot a huge advantage over smaller CRM/Sales tools.

What is your favorite aspect of this product?

All of our CRM data, Sales data, and Marketing data is in one single location. Everyone at our company has some level of visibility into this data.

What do you dislike most about this product?

It's highly customizable...which isn't necessarily a bad thing, but it does take a while for you to customize it to fit your business.

What recommendations would you give to someone considering this product?

Take your time implementing it and getting everything set before jumping into the deep end. It will be easier to correct smaller issues rather than larger ones.

Pros

  • Reliable
  • Respectful
  • Fair
  • Transparent

Cons

  • Commodity Features

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