What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Fair

Feature Ratings

Average 85

E-Mail Campaign Management

89

E-Mail Integration

86

Pipeline Management

86

Workflow Automation

86

CRM Integration

85

Sales Analytics

85

Dialer Integration

84

Internal Sales Collaboration

84

Next-Best-Action Recommendations

80

Call Management

80

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Cathy C.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Game-changer for us and our clients

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.

What is your favorite aspect of this product?

How all the Hubs work together.

What do you dislike most about this product?

It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.

What recommendations would you give to someone considering this product?

Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tony D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Outstanding product that’s free to use

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s free , easy to use and super powerful

What is your favorite aspect of this product?

How easy it is to use

What do you dislike most about this product?

Nothing, works perfectly for my business

What recommendations would you give to someone considering this product?

Take a long close look, it’s brilliant, but the scope can be huge. It starts for CrM only and is free for more or less unlimited users and contacts. But adding in functionality takes the price up, so consider carefully what you need

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vsundhara B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

HubSpot: All in one tool for sales and services

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The sales pipeline can be modified by your business, as well as fields and properties, permitting you to gather all applicable data for your organization. HubSpot Sales Hub gives clients a staggeringly speedy method for inclining up outreach as well as a TON of combinations to help efficiency. Organizing contacts and companies, full-cycle sales outreach and tracking, and cross-team coordination. Keeping all of this in one place simplifies our lives a bit.

What is your favorite aspect of this product?

The Company/Contact ID is likewise an incredible component as it permits me to handily change organization/contact information and afterward reimport with next to no gamble of copies. Email Templates and sequences have saved a ton of time and offer great personalization and options so that no one gets lost and response can be immediate. In terms of functionality, you can find much more in Salesforce, it is simply a broader product, but in terms of user experience, HubSpot is 12 steps ahead. The dashboard and reports are fairly transparent, although there are still a few features missing that would facilitate sales analysis.

What do you dislike most about this product?

It is an incredible apparatus to have better command over the sales and eventually accomplish higher change, and I haven't found any significant issue at any point experienced. Great CRM, yet Maintenance times can once in a while be irritating yet are never impeding our work. Workflows work immaculately, but a few fundamental capacities can be deficient with regards to (like mass "undo" or mass "redo").

What recommendations would you give to someone considering this product?

HubSpot deals Hub assisted us with automating the sales processes. It is a simple-to-use tool. One thing I loved most about this tool is that it incorporates robust HubSpot CRM to further develop and improve client relations and close sales quicker. the features presented under Sales Hub make an exceptionally large certain distinction like services also accomplishing the higher transformation. The prescient lead scoring is an element that scores every lead based on the parameters set, the higher the score the more noteworthy is an opportunity for change because of this score, teams can undoubtedly choose the lead and begin dealing with that.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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