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What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Pipeline Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Dialer Integration
Internal Sales Collaboration
Next-Best-Action Recommendations
Conversation Coaching
Call Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 9.0
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Sales Enablement
Score 8.9
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Sales Analytics
Score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.1
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
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Navadeep R.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Great tool for Leads Management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is very user-friendly and can able to manage leads easily.
What is your favorite aspect of this product?
At one place we can manage all the leads and able engage them with just one click
What do you dislike most about this product?
It is a bit pricey but the functionalities are worth to take the subscription
What recommendations would you give to someone considering this product?
Lead Management from Hubspot is very handy for any business owner.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Paige W.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Jan 2024
Good tool that helps increase our sales.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can save time and use it to create meaningful connections with my clients, which is how it differentiates from other programs. Details like typing "Call" into a new task's description will bring up the opportunity to call the customer with one click while they're working on the task at hand.
What is your favorite aspect of this product?
I really like how the platform works together and how simple it is to follow up with leads. Features such as auto-outreach, sequence flow, reminders, and tasks will be at your disposal. It saves me a lot of time.
What do you dislike most about this product?
We were disappointed by the lack of functionality in the LinkedIn and Google ad connectors, and we learned the hard way that sending advertising audiences to these platforms from Hubspot requires a higher marketing touch level.
What recommendations would you give to someone considering this product?
Because of its practically endless features, I highly suggest the application. Managing advertisements, automated sales sequences, and email outreach and prospecting are all within its capabilities.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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Tory R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Features delight!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The combination of HubSpot Sales Hub with Salesforce as our CRM provides a powerful view into our leads which allows us to make better use of our sales and marketing efforts. We can better focus our time on prospecting with enriched data with an easy to understand and navigate system.
What is your favorite aspect of this product?
I enjoy most the use-friendly interface which allows my team and I to navigate deals seamlessly to better improve our overall bottom line. The tracking and reporting is also very robust.
What do you dislike most about this product?
I dislike the price most because it is very pricey in my opinion. The charge for additional contacts beyond the scope of the contract is frustrating.
What recommendations would you give to someone considering this product?
Take advantage of the breadth of features HubSpot provides! It can be overwhelming sometimes to know where to start but the Customer Service team is extremely helpful and there's lots of informative how-to videos online, so make sure to leverage those.
Pros
- Reliable
- Unique Features
- Client Friendly Policies
- Appreciates Incumbent Status
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