What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

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Since last award

98 Plan to Renew

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Since last award

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Fair

Feature Ratings

Average 85

E-Mail Campaign Management

89

E-Mail Integration

86

Pipeline Management

86

Workflow Automation

86

CRM Integration

85

Sales Analytics

85

Dialer Integration

84

Internal Sales Collaboration

84

Next-Best-Action Recommendations

80

Call Management

80

Conversation Coaching

79

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Vendor Support

83

Ease of IT Administration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Gonzalo S.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Tools that can implement sales visualization

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

As for the features of this product, all the functions you want to use in sales are covered. It is a highly recommended tool for companies who wish to centralize processes such as emailing, phone record keeping and meeting record keeping. Until now, creating a sales system with several tools, such as spreadsheets, file storage and emails, was pretty inefficient. However, with the introduction of Hubspot, it has become possible to centralize it. Linking to the ZOOM webinar is also very convenient, and with this link, I could shorten the work that used to take about 3 hours to 1 hour.

What is your favorite aspect of this product?

We can check the sales status of several clerks at a glance. I think it's a nice plus to review more detailed data using various add-ons. By linking to emails and forms, sender and requester data is automatically imported, reducing data entry time and effort. In the beginning, I think it would be a good idea to present it with an inside sales staff that can act as a bridge with existing sales staff and an experienced Hubspot or support. Implementation support is all about methods and costs, so you can ask Hubspot to select some recommended partners for your company's background and implementation goals.

What do you dislike most about this product?

There are many other services you can try to use in addition to Sales Hub, but it is best to gather information on your own to see if you can use it because of its many features.

What recommendations would you give to someone considering this product?

Not only can you manage projects, but you can also see when customers have viewed documents, when they have not, and when they have opened emails. The dashboard function has become much easier to use. Recommended for those who want to unify sales . Until now, each person in charge managed projects in Excel, so it was difficult to see who was selling to which customer, but by using HubSpot, you can check the sales status of each person in charge. Share information. Also, we started working on email marketing, and since we can see the action data of the emails sent, such as open rate and click-through rate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chad S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Strongly Advocate for HubSpot

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

To put it simply, it is one of the best sales platforms available, invaluable in assisting the sales team in managing the sales pipeline and responding to leads at the appropriate time. Ever since we started using it, our sales have increased by at least 100%.

What is your favorite aspect of this product?

HubSpot Sales Hub is a fantastic application for managing and organizing a business's sales efforts. The CRM system is flexible and includes tools like lead management, email tracking, and call logging. HubSpot's other modules, such as Marketing and Service Hub, can be integrated into the platform for even more streamlined interdepartmental communication and information sharing. We have found the reporting and analytics features to be invaluable for keeping tabs on and assessing the effectiveness of our sales efforts. To sum up, Sales Hub is a tool I would recommend to any company that has a sales team and wants to see increased productivity

What do you dislike most about this product?

While there is much to like about the HubSpot Sales Hub, there are also some ways in which it could be enhanced. One problem is the price, which can be prohibitive for some small businesses. Those unfamiliar with customer relationship management software have also noted that the platform can be difficult to use.

What recommendations would you give to someone considering this product?

It works well for keeping on top of tasks and calls by providing a streamlined system for both. Thanks to the queue, I can easily segment my call logs and maintain a tidy system of organization. Unlike Gmail, which I prefer to use for email, it may not always be the best option for responding immediately to messages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clay P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Organize each sales stage to maximize efficiency

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

You can use it to coordinate your team's efforts across the various stages of the sales cycle, including marketing, presales, sales, customer service, etc. Even a novice CRM configurer may get their feet wet and set up the framework for their organization.

What is your favorite aspect of this product?

It facilitates the coordination of your team's efforts throughout the many stages of the sales cycle (marketing, presales, sales, cs, etc.). Finding and fixing holes in your operation's structure to boost profits with minimal effort is the key to running a successful business.

What do you dislike most about this product?

There some difficulty in preserving data consistency due to the intricacy of modification within the hub. Don't get me wrong; the platform performs admirably in the vast majority of uses; I just want to point out that they are aware that certain functionalities may introduce noise to the data.

What recommendations would you give to someone considering this product?

However, as its users mature, their understanding deepens, and its process design expands, it can take on ever-more intricate and expansive configurations. The internet abounds with resources for mastering HubSpot. Their official documentation is also excellent for newcomers.

Pros

  • Reliable
  • Efficient Service
  • Client's Interest First
  • Helps Innovate

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