What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Inspires Innovation
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Data Visualization

86

Audience Segmentation

84

Customer Journey Modelling

84

Conversion Analysis

83

Anomaly Detection

83

API Framework

82

Audience Demographics

82

Real Time Workflow Automation

81

Predictive Analytics

80

Metadata Management

80

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Breadth of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Customization

76

Vendor Support

76

HubSpot Sales Hub Reviews

Kristi G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Tool that helps you with your sales and clients.

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Unlike competing tools, anyone can purchase it and start using it successfully in their sales plan. Fantastic customer service. Any problem we have had is solved quickly thanks to their excellent customer service.

What is your favorite aspect of this product?

With the help of Hubspot Sales Hub, we were able to speed up sales and keep better tabs on leads. The analytics it provides have proven invaluable in developing data-driven sales tactics.

What do you dislike most about this product?

It would be great if this tool had more customizable email templates for different types of sales situations.

What recommendations would you give to someone considering this product?

Because it is an all-inclusive sales platform (lead generation, closing transactions, etc.), I highly recommend this program.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A CRM that has met all of our requirements

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub has proven to be an outstanding performer, allowing our teamto better handle customer information and enhance sales. Additionally, it has improved internal communications and interactions with clients. Its user-friendliness, adaptability, and automations have also saved us a considerable amount of time. We anticipate a long-term partnership with this product due to its significant benefits.

What is your favorite aspect of this product?

One of my favorite work tools for a number of reasons, including the intuitive, simple, and clean design of the user interface. Its chat and email features have been crucial in increasing sales, and it incorporates helpful functions to better manage our customer database. Additionally, it has automated sequences and workflows that make my team's day-to-day work much easier and save a lot of time.

What do you dislike most about this product?

The only drawback is the additional cost required to access certain features that may eventually become necessary.

What recommendations would you give to someone considering this product?

Any team can benefit from this technology.Its features could improve your company's customer relationship management, marketing, and sales efforts. It's worth trying, and you won't regret it.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Gina G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One of the best CRM software we have used

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

With HubSpot, you get a sales CRM that you can tailor to your exact specifications. Tasks, Offers, and Sequences are some of the most fundamental features of HubSpot, and analytics and reporting on individual activities, activity quality, etc. They are all very easy to understand and use.

What is your favorite aspect of this product?

I like that customization is possible across the board with HubSpot Sales Hub. The core elements, including agreements, contacts, and companies, are intuitive and easy to use and understand.

What do you dislike most about this product?

The pricing model seems unfair. Many users, including those looking for seasonal offers and BDR, find the user interface not at all simple. The most disconcerting aspect of viewing history across multiple entities, contacts, companies, and agreements is the activity/email view.

What recommendations would you give to someone considering this product?

The CRM system is well built; The dashboard, workflow, and log customization options are excellent, although they could use some tweaking.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Helps Innovate

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