What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Data Visualization
Conversion Analysis
Audience Segmentation
Customer Journey Modelling
Audience Demographics
Anomaly Detection
API Framework
Real Time Workflow Automation
Predictive Analytics
Metadata Management
Cross Channel Attribution Analysis
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.6
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HubSpot Sales Hub Reviews
Kristi G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2024
Tool that helps you with your sales and clients.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Unlike competing tools, anyone can purchase it and start using it successfully in their sales plan. Fantastic customer service. Any problem we have had is solved quickly thanks to their excellent customer service.
What is your favorite aspect of this product?
With the help of Hubspot Sales Hub, we were able to speed up sales and keep better tabs on leads. The analytics it provides have proven invaluable in developing data-driven sales tactics.
What do you dislike most about this product?
It would be great if this tool had more customizable email templates for different types of sales situations.
What recommendations would you give to someone considering this product?
Because it is an all-inclusive sales platform (lead generation, closing transactions, etc.), I highly recommend this program.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
James W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
A CRM that has met all of our requirements
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub has proven to be an outstanding performer, allowing our teamto better handle customer information and enhance sales. Additionally, it has improved internal communications and interactions with clients. Its user-friendliness, adaptability, and automations have also saved us a considerable amount of time. We anticipate a long-term partnership with this product due to its significant benefits.
What is your favorite aspect of this product?
One of my favorite work tools for a number of reasons, including the intuitive, simple, and clean design of the user interface. Its chat and email features have been crucial in increasing sales, and it incorporates helpful functions to better manage our customer database. Additionally, it has automated sequences and workflows that make my team's day-to-day work much easier and save a lot of time.
What do you dislike most about this product?
The only drawback is the additional cost required to access certain features that may eventually become necessary.
What recommendations would you give to someone considering this product?
Any team can benefit from this technology.Its features could improve your company's customer relationship management, marketing, and sales efforts. It's worth trying, and you won't regret it.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Gina G.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
One of the best CRM software we have used
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
With HubSpot, you get a sales CRM that you can tailor to your exact specifications. Tasks, Offers, and Sequences are some of the most fundamental features of HubSpot, and analytics and reporting on individual activities, activity quality, etc. They are all very easy to understand and use.
What is your favorite aspect of this product?
I like that customization is possible across the board with HubSpot Sales Hub. The core elements, including agreements, contacts, and companies, are intuitive and easy to use and understand.
What do you dislike most about this product?
The pricing model seems unfair. Many users, including those looking for seasonal offers and BDR, find the user interface not at all simple. The most disconcerting aspect of viewing history across multiple entities, contacts, companies, and agreements is the activity/email view.
What recommendations would you give to someone considering this product?
The CRM system is well built; The dashboard, workflow, and log customization options are excellent, although they could use some tweaking.
Pros
- Reliable
- Efficient Service
- Saves Time
- Helps Innovate
