What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Inspires Innovation
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Data Visualization

86

Audience Segmentation

84

Customer Journey Modelling

84

Conversion Analysis

83

Anomaly Detection

83

API Framework

82

Audience Demographics

82

Real Time Workflow Automation

81

Predictive Analytics

80

Metadata Management

80

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Breadth of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Customization

76

Vendor Support

76

HubSpot Sales Hub Reviews

Nicholas S.

  • Role: C-Level
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

What every company needs is HubSpot Sales Hub

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

For lead nurturing and workflow management, we rely on HubSpot Sales Hub. We can streamline our outreach efforts and maintain complete visibility into all correspondences with the help of HubSpot Sales Hub. Even better, HubSpot Sales Hub lets you build outreach material and store all of your emails in one convenient location. You won't have to switch between apps as often thanks to HubSpot Sales Hub's integration with Gmail.

What is your favorite aspect of this product?

Working with HubSpot Sales and other HubSpot technologies for a long time has given me the opportunity to see firsthand the diversity of tools available. I want to start by saying that my team and I have benefited from automating repetitious sales efforts. Everything that used to be manual and laborious is now automated, freeing us up to concentrate on what really matters.Better more, the HubSpot Sales software makes it simple to monitor and organize leads, contacts, prospects, and actions.

What do you dislike most about this product?

It may be a pain for new users to adjust if they aren't already familiar with the Hubspot environment, and there's a steep learning curve for those that aren't. The fact that the client-facing emails don't match the template versions is another gripe of mine.

What recommendations would you give to someone considering this product?

When it comes to streamlining processes, HubSpot Sales Hub is second to none. If your lead pool is tiny and you'd rather not contact the same individuals over and over again, HubSpot Sales Hub may help you organize your leads into sequences and assign tasks based on them. Cold email outreach doesn't require your attention. When leads aren't organized in sequence, HubSpot Sales Hub might use some improvement. Search choices are limited to more precise terms like name and firm.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Luan D.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leo C.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

A great product but better onboarding needed.

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

It is an all-encompassing platform that makes sales and customer relationships more streamlined in one place.

What is your favorite aspect of this product?

The way that the CRM and sales funnel fit together rather well.

What do you dislike most about this product?

The lack of support and customisation at onboarding.

What recommendations would you give to someone considering this product?

Enter some training and calls with Hubspot to ensure that you set up the system correctly for your needs.

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Performance Enhancing

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