Customer Data Platform
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

8.1

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Score

+98

Emotional
Footprint

10

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce CDP

8.5

Composite
Score

+96

Emotional
Footprint

41

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce CDP is:

Easier to Implement

Easier to Use

Less Reliable

Worse at Support

Less Transparent

Less Caring

Twilio

Segment

8.0

Composite
Score

+96

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Segment is:

Easier to Implement

Harder to Customize

Worse at Support

Less Reliable

Worse at Training

Less Innovative

Klaviyo

Klaviyo

8.0

Composite
Score

+92

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Klaviyo is:

Easier to Implement

Easier to Use

Less Efficient

Harder to Customize

Less Inspiring

Less Caring

Tealium

Tealium AudienceStream CDP

7.9

Composite
Score

+93

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tealium AudienceStream CDP is:

Easier to Implement

Better at Training

Less Caring

Less Transparent

Less Innovative

Less Efficient

Hightouch

Hightouch Customer Studio

7.8

Composite
Score

+87

Emotional
Footprint

13

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Hightouch Customer Studio is:

Easier to Implement

Easier to Use

Less Inspiring

Less Efficient

Harder to Customize

Less Transparent

Openprise

Openprise RevOps Automation

7.8

Composite
Score

+99

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Openprise RevOps Automation is:

Better at Training

Easier to Implement

Better at Integrating

Worse at Support

Harder to Customize

Harder to Use

SAP

SAP Customer Data Platform

7.8

Composite
Score

+88

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Customer Data Platform is:

Easier to Implement

Easier to Use

Better at Training

Less Caring

Less Transparent

Less Inspiring

Salesforce.com Inc

Salesforce Marketing Cloud Personalization

7.8

Composite
Score

+94

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Marketing Cloud Personalization is:

Easier to Implement

Less Inspiring

Less Innovative

Less Respectful

Less Caring

Less Reliable

zeotap GmbH

Zeotap CDP

7.7

Composite
Score

+96

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Zeotap CDP is:

Easier to Use

Easier to Implement

Less Caring

Harder to Customize

Less Efficient

Less Reliable

Planhat

Planhat

7.4

Composite
Score

+79

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Planhat is:

Less Innovative

Less Respectful

Less Transparent

Less Inspiring

Less Efficient

Less Caring

Optimizely, Inc.

Optimizely Data Platform

7.3

Composite
Score

+75

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Optimizely Data Platform is:

Less Inspiring

Less Caring

Less Transparent

Less Efficient

Less Respectful

Less Innovative

Bloomreach Inc

Bloomreach Engagement

7.2

Composite
Score

+76

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Bloomreach Engagement is:

Less Inspiring

Less Transparent

Less Efficient

Less Caring

Less Innovative

Less Reliable

Most Popular Dynamics 365 Customer Insights Comparisons