Customer Data Platform
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

8.1

Composite
Score

+96

Emotional
Footprint

19

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Data 360

8.4

Composite
Score

+95

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Data 360 is:

Easier to Implement

Less Reliable

Less Innovative

Worse at Support

Less Transparent

Harder to Customize

Twilio

Segment

8.4

Composite
Score

+97

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Segment is:

Easier to Implement

Easier to Use

Worse at Support

Less Innovative

Less Reliable

Harder to Customize

Salesforce.com Inc

Salesforce Marketing Cloud Personalization

8.1

Composite
Score

+97

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Marketing Cloud Personalization is:

Easier to Implement

Better at Support

Less Innovative

Less Respectful

Less Caring

Less Reliable

Klaviyo

Klaviyo

8.0

Composite
Score

+93

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Klaviyo is:

Easier to Implement

Easier to Use

Better at Training

Less Efficient

Less Caring

Less Reliable

Tealium

Tealium AudienceStream CDP

8.0

Composite
Score

+89

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tealium AudienceStream CDP is:

Less Caring

Less Transparent

Less Innovative

Less Respectful

Less Efficient

Less Inspiring

SALESmanago

SALESmanago

7.9

Composite
Score

+95

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SALESmanago is:

Easier to Implement

Less Efficient

Less Inspiring

Less Innovative

Less Reliable

Worse at Integrating

Hightouch

Hightouch Customer Studio

7.8

Composite
Score

+87

Emotional
Footprint

13

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Hightouch Customer Studio is:

Easier to Implement

Easier to Use

Less Efficient

Less Inspiring

Less Transparent

Less Innovative

Openprise

Openprise RevOps Automation

7.8

Composite
Score

+99

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Openprise RevOps Automation is:

Better at Training

Easier to Implement

More Inspiring

Better at Integrating

Harder to Use

Worse at Support

SAP

SAP Customer Data Platform

7.7

Composite
Score

+87

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Customer Data Platform is:

Better at Training

Less Caring

Less Transparent

Less Innovative

Less Efficient

Less Reliable

Adobe Systems

Adobe Experience Platform

7.6

Composite
Score

+95

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Experience Platform is:

More Inspiring

Better at Integrating

Less Efficient

Worse at Support

Harder to Customize

Worse at Training

Planhat

Planhat

7.4

Composite
Score

+81

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Planhat is:

Less Innovative

Less Respectful

Less Transparent

Less Efficient

Less Caring

Less Reliable

Bloomreach Inc

Bloomreach Engagement

7.3

Composite
Score

+81

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Bloomreach Engagement is:

Less Inspiring

Less Transparent

Less Innovative

Less Efficient

Less Caring

Less Reliable

Optimizely, Inc.

Optimizely Data Platform

7.3

Composite
Score

+76

Emotional
Footprint

25

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Optimizely Data Platform is:

Less Caring

Less Inspiring

Less Transparent

Less Efficient

Less Respectful

Less Innovative

Dun & Bradstreet Inc

D&B Rev.Up ABX

7.2

Composite
Score

+88

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, D&B Rev.Up ABX is:

Less Innovative

Less Reliable

Harder to Customize

Worse at Support

Worse at Integrating

Less Efficient

Most Popular Dynamics 365 Customer Insights Comparisons