What is Planhat?
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance. We've always planned on becoming the CRM you run your entire business on. To achieve this, we haven't created a suite of specialized tools out of point solutions like hardcoded filters. Instead, we've built a distinct set of generic, interoperable building blocks that can be combined and recombined to meet specialized use cases.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Planhat?
Pros
- Client Friendly Policies
- Fair
- Generous Negotitation
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Omnichannel Integration
Real Time Capabilities
Data Security
Behavioral Triggers
Data Aggregation
CRM Integration
Data Enrichment
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Also Featured in...
Planhat Reviews
Ghouse a.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2024
It’s easy to use and services are excellent
Likeliness to Recommend
What differentiates Planhat from other similar products?
Data security and services are excellent
What is your favorite aspect of this product?
Data secuitry
What do you dislike most about this product?
Product is excellent it’s easy to use
What recommendations would you give to someone considering this product?
It will play key role to achieve your target on time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gabriela r.
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2024
Fantastic product but for me its espencive a littl
Likeliness to Recommend
What differentiates Planhat from other similar products?
More easy to use
What is your favorite aspect of this product?
Newperspective of everithing
What do you dislike most about this product?
Nothing else
What recommendations would you give to someone considering this product?
Eu avaliaria bem pro proximo
Pros
- Efficient Service
- Effective Service
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Camila y.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Very good product
Likeliness to Recommend
What differentiates Planhat from other similar products?
Usability’s and efficient
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
The lag that has sometimes
What recommendations would you give to someone considering this product?
O would recommmend to enhance the core
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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