What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Rachael M.

  • Role: Operations
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Works great!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Easiest to use!

What is your favorite aspect of this product?

Everything I need is in one place.

What do you dislike most about this product?

Log in process is often glitchy.

What recommendations would you give to someone considering this product?

Do it! You'll be happy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael F.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but hard to manage

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Very good lead management

What is your favorite aspect of this product?

Analytics functions are very advanced

What do you dislike most about this product?

It is not easy to jntegrate salesforce with other software

What recommendations would you give to someone considering this product?

Only choose it if you have a high skilled internal IT department

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Dorcas R.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Salesforce Sales Cloud Enterprise Is Reliable

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

I like the consistency of Salesforce Sales Cloud Enterprise. Salesforce Sales Cloud Enterprise is easy to use.

What is your favorite aspect of this product?

Salesforce Sales Cloud Enterprise has powerful features. I like the brilliant capabilities of Salesforce Sales Cloud Enterprise.

What do you dislike most about this product?

No dislikes about Salesforce Sales Cloud Enterprise.

What recommendations would you give to someone considering this product?

I highly recommend Salesforce Sales Cloud Enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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