What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Jayant K.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

I would definitely recommend to use Salesforce

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The features and scale it offer in terms of Lead generation programs and the benefit it offers to the Sales team is amazing. It also is so flexible in terms of being integrated with other softwares is very beneficial

What is your favorite aspect of this product?

The ease of use and the features it has.

What do you dislike most about this product?

For certain things it may not be intuitive enough while building dashboards

What recommendations would you give to someone considering this product?

Make it easier to use calculated fields in dashboard building.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Top of the line, extremely comprehensive

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Caring
  • Respectful

Sushil A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

A complete CRM platform for enterprises

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

This is a platform for developing a dynamic website from end to end i.e. from the scratch to connectivity of the databases.

What is your favorite aspect of this product?

The favorite aspect is the integration of API services into the application which is make using salesforce sales cloud.

What do you dislike most about this product?

The complexity to understand the features in the tool while use in the beginning.

What recommendations would you give to someone considering this product?

This is the best tool for the enterprises for building the CRM applications.

Pros

  • Transparent
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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