What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Florian P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great CRM platform!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Industry leadership & degree of customizability & analytics platform

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Platform can be slow at times, takes a few seconds to load per page

What recommendations would you give to someone considering this product?

Ask around and see what your peers are saying. Chances are, they are already using SFDC.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Performance Enhancing

Cons

  • Less Generous
  • Under Delivered
  • Leverages Incumbent Status

Alpeshkumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

NextGen CRM on the Go !

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Training resources are easily available which is cost effective. Salesforce TrailHead program is outstanding and it helps to train engineer with minimal cost.

What is your favorite aspect of this product?

Integration with various system and well thought architectural patterns for various use cases.

What do you dislike most about this product?

Data Ingestion can lead to lot duplicates and subsequently other issue. If you are customizing you need expert consultants's services.

What recommendations would you give to someone considering this product?

Salesforce helps to scale sales

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jacqui-MCMX E.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An effective and efficient CRM solution

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Very simple to navigate via the various categories, such as contacts and possibilities. Integration with other programs like Front, Wingman, Conga Documentation, Salesloft, etc., is relatively simple. Enables the tracking, sharing, and using of data and comments for sales and problem-solving scenarios. For businesses dealing with enormous amounts of data, Salesforce is incredibly helpful.

What is your favorite aspect of this product?

Thanks to its opportunity Management feature, we can obtain a thorough image of our team's deals. We may quickly view the stage, the products, the rivals, quotes, and other data. We can follow our leads from click to close while continuously adjusting our efforts across all channels. The contract section is well orderly and structured; the high degree of detail provides a thorough understanding; the system of folders and subfolders is quite helpful, and the Chatter system is simple.

What do you dislike most about this product?

The management of all fields, all apps, etc., can become difficult due to flexibility, customizations, and adaption. In actuality, user onboarding has been more challenging than anticipated. Although it is not a technical problem, the product provider should provide better help. Cannot connect to any other systems without updating to a different program.

What recommendations would you give to someone considering this product?

Businesses of all sizes may manage Opportunities and Activities in a productive and business-focused manner with the help of the salesforce sales cloud. The approach benefits firms and offers a quick return on investment. It has excellent integration skills. It's simple to utilize the application. While more complex emails can be coded in, templates produce quick answers.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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