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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Florian P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great CRM platform!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Industry leadership & degree of customizability & analytics platform
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Platform can be slow at times, takes a few seconds to load per page
What recommendations would you give to someone considering this product?
Ask around and see what your peers are saying. Chances are, they are already using SFDC.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Performance Enhancing
Cons
- Less Generous
- Under Delivered
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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Alpeshkumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
NextGen CRM on the Go !
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Training resources are easily available which is cost effective. Salesforce TrailHead program is outstanding and it helps to train engineer with minimal cost.
What is your favorite aspect of this product?
Integration with various system and well thought architectural patterns for various use cases.
What do you dislike most about this product?
Data Ingestion can lead to lot duplicates and subsequently other issue. If you are customizing you need expert consultants's services.
What recommendations would you give to someone considering this product?
Salesforce helps to scale sales
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Jacqui-MCMX E.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
An effective and efficient CRM solution
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Very simple to navigate via the various categories, such as contacts and possibilities. Integration with other programs like Front, Wingman, Conga Documentation, Salesloft, etc., is relatively simple. Enables the tracking, sharing, and using of data and comments for sales and problem-solving scenarios. For businesses dealing with enormous amounts of data, Salesforce is incredibly helpful.
What is your favorite aspect of this product?
Thanks to its opportunity Management feature, we can obtain a thorough image of our team's deals. We may quickly view the stage, the products, the rivals, quotes, and other data. We can follow our leads from click to close while continuously adjusting our efforts across all channels. The contract section is well orderly and structured; the high degree of detail provides a thorough understanding; the system of folders and subfolders is quite helpful, and the Chatter system is simple.
What do you dislike most about this product?
The management of all fields, all apps, etc., can become difficult due to flexibility, customizations, and adaption. In actuality, user onboarding has been more challenging than anticipated. Although it is not a technical problem, the product provider should provide better help. Cannot connect to any other systems without updating to a different program.
What recommendations would you give to someone considering this product?
Businesses of all sizes may manage Opportunities and Activities in a productive and business-focused manner with the help of the salesforce sales cloud. The approach benefits firms and offers a quick return on investment. It has excellent integration skills. It's simple to utilize the application. While more complex emails can be coded in, templates produce quick answers.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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