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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Mo Q.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
One of the best CRMs out there
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Comprehensive reporting functionality.
What is your favorite aspect of this product?
The vast range of integrations and custom reporting.
What do you dislike most about this product?
The UI for new users can feel a little overwhelming, but once you get used to it, it's fine.
What recommendations would you give to someone considering this product?
Spend time customizing your homepage, dashboards, menu bar, lead lists, etc. It'll save you a lot of time in the future.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Samuel T.
- Role: Student Academic
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Really good product.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The product serves the purpose it was created.
What is your favorite aspect of this product?
I like the data saving feature more.
What do you dislike most about this product?
The subscription fee is high. That is my only dislike about the product.
What recommendations would you give to someone considering this product?
The product serves its purpose of creation. It is a deal breaker.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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Montgomery O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2024
Can be cumbersome to manage high volume
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Industry Standard
What is your favorite aspect of this product?
Reporting is robust
What do you dislike most about this product?
DIfficult to leverage all features
What recommendations would you give to someone considering this product?
Have a dedicated Saleforce resource/trainer
Pros
- Performance Enhancing
- Trustworthy
- Client Friendly Policies
- Reliable
Please tell us why you think this review should be flagged.
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