What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Mo Q.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

One of the best CRMs out there

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Comprehensive reporting functionality.

What is your favorite aspect of this product?

The vast range of integrations and custom reporting.

What do you dislike most about this product?

The UI for new users can feel a little overwhelming, but once you get used to it, it's fine.

What recommendations would you give to someone considering this product?

Spend time customizing your homepage, dashboards, menu bar, lead lists, etc. It'll save you a lot of time in the future.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Samuel T.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Really good product.

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The product serves the purpose it was created.

What is your favorite aspect of this product?

I like the data saving feature more.

What do you dislike most about this product?

The subscription fee is high. That is my only dislike about the product.

What recommendations would you give to someone considering this product?

The product serves its purpose of creation. It is a deal breaker.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Montgomery O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Nov 2024

Can be cumbersome to manage high volume

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Industry Standard

What is your favorite aspect of this product?

Reporting is robust

What do you dislike most about this product?

DIfficult to leverage all features

What recommendations would you give to someone considering this product?

Have a dedicated Saleforce resource/trainer

Pros

  • Performance Enhancing
  • Trustworthy
  • Client Friendly Policies
  • Reliable

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