What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Han V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

product and very easy to use and effective

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

product and very easy to use and effective. Compared to other products in market I believe the time to adapt is really quick and its is really useful

What is your favorite aspect of this product?

The thing i really love about it is how well it manages my tasks

What do you dislike most about this product?

Nothing to be honest. Its really useful

What recommendations would you give to someone considering this product?

Its an amazing product and you will have great experience using it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mykhailo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

There is no better CRM than Salesforce today

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The most significant benefit is that we can manage customer relationships without omitting or neglecting details in a simple, fast and effective way. It has been an effective weapon for our sales team and marketing staff, and its ability to integrate with many other tools has allowed us to complement its functions and take better advantage of sales, customer capture and preservation, marketing decision making and much more.

What is your favorite aspect of this product?

It is simply the best CRM out there; I like its high level of intuitiveness, its ability to integrate with 3rd party tools, the ease of handling large customer databases, updating customer data and efficiently keeping in touch with customers. We care a lot about managing customer relationships efficiently, and Salesforce ensures that this is done with no wasted time. The support team is exceptional, although we haven't had to go to them too much with how well it works.

What do you dislike most about this product?

I find nothing wrong with Salesforce; it is by far the best CRM available on the market; great credit to their team.

What recommendations would you give to someone considering this product?

We selected it because of the software's excellent online reviews, its effectiveness as a CRM, its exceptional ability to interface with third-party applications seamlessly, and its reasonable price. It offers outstanding features to meet objectives, increase visibility on many platforms and attract more customers. It is exceptional, and I recommend it to all marketers and marketers.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features
  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

The Best CRM software so far

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Saves Time

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