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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Kenny V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Reduce costs and increase productivity for success
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Maximize efficiency with improved automation, helps reps expand top-line results across all channels while operating efficiently and at scale. Gain important insights to drive every stage of the customer buying process and customer touch points across all channels so you can book revenue even faster.
What is your favorite aspect of this product?
Enables you to track sales opportunities and advance faster with a rich timeline of customer activity. Your CRM solution should match your sales management and business processes, not the other way around. Customize the application to reflect your sales and forecast stages so you can drive process, productivity and stability the way you want.
What do you dislike most about this product?
Poor management and data protection in Salesforce, its cost of the software, some resistance to using it, and poor fit for the business at hand; nothing else to add.
What recommendations would you give to someone considering this product?
Allows you to be guided of all associated activities as they occur and receive updates when action is needed. Sending emails simply with templates is just a click away. What Salesforce does is unify different departments on a single platform to get a global understanding of the entire process: customer service, accounting, sales and marketing.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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Sonia I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2022
A powerful product but you need a team
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
the ecosystem and the possibility to interconnect with the a largest community
What is your favorite aspect of this product?
mobile user experience
What do you dislike most about this product?
lot of functionnality but not successful
What recommendations would you give to someone considering this product?
you need to have a global budget if you want to deploy some new functionnalities. Tool is powerful but you need to have a structure, a budget and lot of change mangement follow by business team
Pros
- Security Protects
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Wastes Time
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
Shiro D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Fantastic Product!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Impressive Usability
What is your favorite aspect of this product?
Very intuitive Simple to use
What do you dislike most about this product?
I love everything about the product. Maybe a small lag from support.
What recommendations would you give to someone considering this product?
This cloud based tool is amazing and great for handling client while marketing your products or services. It will change the way you conduct your business.
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
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