What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

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2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 84

Analytics and Reporting

87

Lead Distribution

85

Lead Generation

85

Prospect Tracking

84

Lead and Contact Categorization

84

Lead Scoring

83

Interaction Planning

83

Data Ingestion and Interoperability

82

Omni-Channel Communication Tracking

81

Mobile

77

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

87

Quality of Features

86

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Ease of Implementation

82

Ease of Customization

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Vendor Support

78

Salesforce Sales Cloud Enterprise Reviews

Joel K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Industry standard in sales

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Not sure, its the only one I've used since its usually standard in most sales positions within companies.

What is your favorite aspect of this product?

Not sure there's more I can ask for.

What do you dislike most about this product?

The interface could be a little more intuitive so the workflow is more intuitive and straightforward. Might also be a little confusing for people who are just jumping in due to the layout.

What recommendations would you give to someone considering this product?

Learn it since most companies use it, it is definitely a useful skill.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Helps Innovate

Ashwin V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best in the market for data and reporting

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

ecosystem integration customization

What is your favorite aspect of this product?

Reporting and data

What do you dislike most about this product?

UI is bit old since its an legacy product

What recommendations would you give to someone considering this product?

make it from legacy to more modern crm with ui ux, transition add lot of AI features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Easy to use but a bit pricey

Likeliness to Recommend

7 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Respectful

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