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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Aamir S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
satisfactory product, worth of money
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It captures prospects as Leads, and nurtures them through the sales funnel with automated rules for assignment and follow-up
What is your favorite aspect of this product?
Salesforce Sales Cloud gives you the power to keep your clients at the heart of every action you take, and to do so in a way that is personalised to them as individuals. The end result is a powerful, customer-centric sales solution that ensures business success through customer satisfaction.
What do you dislike most about this product?
The release process of Salesforce often leads to disruption in services.
What recommendations would you give to someone considering this product?
I'd strongly recommend this app because it has a very good system for coordinating corporate operation, it's very easy to use, the navigation could be improved, and the load time is fast.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Milena T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Rohan R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Easy to learn, vast implementation.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise stands out because it lets businesses tweak the CRM to fit their needs without needing a coding expert. It grows as a company does, fitting both small startups and big enterprises. What makes it special is how easily it meshes with other apps, giving businesses a complete tool to smoothen sales and connect with customers.
What is your favorite aspect of this product?
What's really cool about Salesforce Sales Cloud Enterprise is that businesses can shape it to fit how they work without needing tech experts. It's like a customizable tool that grows with your company, whether you're just starting or already big. And it's not just a standalone thing – it easily connects with other apps, making sales and connecting with customers smoother. It's like having a personalized assistant for your business!
What do you dislike most about this product?
So some people say Salesforce Sales Cloud Enterprise can be a bit expensive, especially for small businesses. If you're not super techy, it might take a bit to figure it all out – not the easiest thing to use. And, here and there, users have mentioned the system acting up, slowing down or taking breaks unexpectedly. So, while it has its good points, these things could be a hassle for some folks but I on the development side does not dislike anything about the product.
What recommendations would you give to someone considering this product?
If you're thinking about Salesforce Sales Cloud Enterprise, first, figure out exactly what your business needs and if the cost fits your budget. Be ready for a learning curve, and consider if the features align with your long-term goals. It's a powerful tool, but making sure it's the right match for your business is key.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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