What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Aamir S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

satisfactory product, worth of money

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It captures prospects as Leads, and nurtures them through the sales funnel with automated rules for assignment and follow-up

What is your favorite aspect of this product?

Salesforce Sales Cloud gives you the power to keep your clients at the heart of every action you take, and to do so in a way that is personalised to them as individuals. The end result is a powerful, customer-centric sales solution that ensures business success through customer satisfaction.

What do you dislike most about this product?

The release process of Salesforce often leads to disruption in services.

What recommendations would you give to someone considering this product?

I'd strongly recommend this app because it has a very good system for coordinating corporate operation, it's very easy to use, the navigation could be improved, and the load time is fast.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Milena T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rohan R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to learn, vast implementation.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise stands out because it lets businesses tweak the CRM to fit their needs without needing a coding expert. It grows as a company does, fitting both small startups and big enterprises. What makes it special is how easily it meshes with other apps, giving businesses a complete tool to smoothen sales and connect with customers.

What is your favorite aspect of this product?

What's really cool about Salesforce Sales Cloud Enterprise is that businesses can shape it to fit how they work without needing tech experts. It's like a customizable tool that grows with your company, whether you're just starting or already big. And it's not just a standalone thing – it easily connects with other apps, making sales and connecting with customers smoother. It's like having a personalized assistant for your business!

What do you dislike most about this product?

So some people say Salesforce Sales Cloud Enterprise can be a bit expensive, especially for small businesses. If you're not super techy, it might take a bit to figure it all out – not the easiest thing to use. And, here and there, users have mentioned the system acting up, slowing down or taking breaks unexpectedly. So, while it has its good points, these things could be a hassle for some folks but I on the development side does not dislike anything about the product.

What recommendations would you give to someone considering this product?

If you're thinking about Salesforce Sales Cloud Enterprise, first, figure out exactly what your business needs and if the cost fits your budget. Be ready for a learning curve, and consider if the features align with your long-term goals. It's a powerful tool, but making sure it's the right match for your business is key.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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