What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

Filter By

Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Sachin G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The product which every sales team deserves

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

There is no comparision here. I have used Zoho & Hubspot before using Salesforce and I already have this thought in my mind that I am not going to go back to those tools. It boosts my productivity a lot. The ease of use, integrations, reporting & analytics are some of the best qualities with Salesforce.

What is your favorite aspect of this product?

Reporting & Analytics is my favourite. It's can be granular and you can export it based on what you need.

What do you dislike most about this product?

Quoting - I have to create quotes multiple times sometimes to get to the right quote.

What recommendations would you give to someone considering this product?

Please do consider it. You might need to invest a bit extra but it's totally worth it.

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Client Friendly Policies

Venkata Sai Prasad Reddy Y.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

effective lead management

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Get started immediately

What is your favorite aspect of this product?

Shorten the sales cycle with automated adaptive campaigns designed to always provide the best next step for every client.

What do you dislike most about this product?

Einstein analytics is used for reporting, which is very advanced and some users don't get it. Proper training is required. Integration with all marketing and outside sources do not takes place. It is integrated with some applications but not all.

What recommendations would you give to someone considering this product?

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akshat A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Best product for tracking

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

That gives a complete view

What is your favorite aspect of this product?

That helps my team to understand the customer and maintain relationships

What do you dislike most about this product?

Some of the leads do not show in the app

What recommendations would you give to someone considering this product?

Good Product to track and maintain leads

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Salesforce Sales Cloud Enterprise Comparisons