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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Sachin G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
The product which every sales team deserves
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
There is no comparision here. I have used Zoho & Hubspot before using Salesforce and I already have this thought in my mind that I am not going to go back to those tools. It boosts my productivity a lot. The ease of use, integrations, reporting & analytics are some of the best qualities with Salesforce.
What is your favorite aspect of this product?
Reporting & Analytics is my favourite. It's can be granular and you can export it based on what you need.
What do you dislike most about this product?
Quoting - I have to create quotes multiple times sometimes to get to the right quote.
What recommendations would you give to someone considering this product?
Please do consider it. You might need to invest a bit extra but it's totally worth it.
Pros
- Effective Service
- Saves Time
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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Venkata Sai Prasad Reddy Y.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
effective lead management
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Get started immediately
What is your favorite aspect of this product?
Shorten the sales cycle with automated adaptive campaigns designed to always provide the best next step for every client.
What do you dislike most about this product?
Einstein analytics is used for reporting, which is very advanced and some users don't get it. Proper training is required. Integration with all marketing and outside sources do not takes place. It is integrated with some applications but not all.
What recommendations would you give to someone considering this product?
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Akshat A.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Best product for tracking
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
That gives a complete view
What is your favorite aspect of this product?
That helps my team to understand the customer and maintain relationships
What do you dislike most about this product?
Some of the leads do not show in the app
What recommendations would you give to someone considering this product?
Good Product to track and maintain leads
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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