What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Ashwin V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best in the market for data and reporting

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

ecosystem integration customization

What is your favorite aspect of this product?

Reporting and data

What do you dislike most about this product?

UI is bit old since its an legacy product

What recommendations would you give to someone considering this product?

make it from legacy to more modern crm with ui ux, transition add lot of AI features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Easy to use but a bit pricey

Likeliness to Recommend

7 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Respectful

James N.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

All rounded, for sales, marketers and executives

Likeliness to Recommend

6 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It has an option for sales, marketers and executives, something not available on other products

What is your favorite aspect of this product?

Ability to use APIs for system integrations

What do you dislike most about this product?

Cloud option is expensive for small businesses

What recommendations would you give to someone considering this product?

If your budget allows, this is the got to market product to enable your success.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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