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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Data Ingestion and Interoperability
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Jayasankar P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
In demand Service platform
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Extend of features and customization capabilities
What is your favorite aspect of this product?
Lead management
What do you dislike most about this product?
Entitlement and milestones
What recommendations would you give to someone considering this product?
nothing specific
Pros
- Reliable
- Inspires Innovation
- Transparent
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Dan P.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2023
Excellent capabilities but need in-house expert
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Depth and breadth of features and integrations (if you have someone in-house skilled enough to set up and manage!)
What is your favorite aspect of this product?
Reporting and ability to get real-time data
What do you dislike most about this product?
Can become expensive and complex very quickly without in-house expert(s), especially during initial set-up and ongoing management
What recommendations would you give to someone considering this product?
Make sure you have (or can train up) someone in-house to get the most value out of this...otherwise you will see it as a moneypit!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Cons
- Slower Product Innovation
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Essential support for Sale teams
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Effective Service
- Transparent
Cons
- Commodity Features
- Security Frustrates
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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